Collections Specialist

Description We are in the process of recruiting a Collections Specialist to join our team in the Information Technology sector, based in SYRACUSE, New York. This role offers a short term contract employment opportunity, where you'll be engaged in handling collection calls and maintaining the financial records of the organization.Responsibilities: Engage in collection processes and make collection calls as necessary. Utilize Accounting Software Systems and CRM to keep track of customer accounts and transactions. Leverage tools such as Accurint and ADP - Financial Services to process customer credit applications. Accurately maintain customer credit records and ensure their accuracy. Answer inbound calls and address customer inquiries related to their accounts. Utilize Epic Software for efficient claim administration. Perform billing functions and manage Accounts Receivable (AR). Ensure all customer interactions and transactions adhere to the company's collection processes. Requirements Proficiency in Accounting Software Systems is expected for efficient management of financial records. Familiarity with Accurint is required, as it is instrumental in locating and researching assets. Knowledge of ADP - Financial Services is beneficial in processing financial transactions and managing data. Proficiency in CRM is required for managing interactions with current and potential customers. Experience with Epic Software is necessary for integrated financial management. Expertise in Accounts Receivable (AR) is crucial for managing due payments. Ability to handle Answering Inbound Calls professionally is essential for client communication. Proficiency in Billing Functions is required for accurate invoicing and financial documentation. Knowledge of Claim Administration is beneficial for managing and resolving claims. Experience with Collection Processes is essential for the recovery of outstanding payments. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .