Insurance Referral Coordinator

Description We are offering a contract employment opportunity for an Insurance Referral Coordinator in the non-profit sector, based in Rochester, New York. The role involves coordinating healthcare services for patients, maintaining accurate electronic medical records, and providing superior customer service.Responsibilities: Coordinate patient referrals to specialists, diagnostic services, and other healthcare providers as required. Utilize MEDENT software to manage patient data and facilitate the referral process. Maintain accurate patient records in the Electronic Medical Records (EMR) system. Resolve any patient inquiries related to their healthcare referrals in a timely manner. Navigate complex healthcare systems to ensure efficient coordination of patient services. Communicate effectively with patients, healthcare providers, and team members to ensure smooth service delivery. Continually update job knowledge by participating in educational opportunities and reading professional publications. Maintain patient confidentiality and adhere to all relevant healthcare regulations and standards. Collaborate with team members and healthcare providers to improve patient care. Requirements Proficiency in MEDENT software is essential for this role. Prior experience with Electronic Medical Record (EMR) systems is required. Familiarity with EMR (Electronic Medical Records) is a significant plus. Strong customer service skills are necessary to effectively interact with patients and medical professionals. Prior experience in a non-profit environment is desirable. Knowledge of insurance referral processes within a healthcare setting is advantageous. Excellent organizational skills and attention to detail are necessary for managing multiple referrals simultaneously. Strong communication skills, both written and verbal, are required to effectively coordinate with various stakeholders. Ability to understand and adhere to the policies and procedures of the non-profit organization. Experience in a similar role as an Insurance Referral Coordinator would be beneficial. Ability to maintain patient confidentiality and adhere to HIPAA regulations is mandatory. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .