Health Unit Coordinator - Neurology/Neurology Surgery ICU

Why Mayo ClinicMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.ResponsibilitiesLocation: Mary Brigh 8DE (MB8DE), Neurology/Neurology Surgery (Intensive Care)Patient Care Type: This is an intensive care unit that is one of the largest neuroscience facilities in the nation. This highly specialized unit provides quality care to adult critically ill, neurologically impaired medical, surgical and trauma patients, including head, spinal cord trauma, and a wide variety of surgical procedures. In addition, the unit provides care and support for patients and families going through the organ donation process. Intracranial monitoring and unstable spinal cord stabilization are unit-specific, high-risk procedures. Prolonged EEG and state-of-the-art brachial plexus monitoring are two of the latest patient care technologies in place. Admitting 150 new patients per month makes this a fast-paced, high-acuity unit where attention is focused on close monitoring of the patient’s neurological status.Bed #: 18The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.QualificationsHigh school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.Preferred Qualifications:Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays.Maintains certifications/licensure per work unit requirements.Exemption StatusNonexemptCompensation DetailExperience and tenure may be considered along with internal equity when job offers are extended.; $21.16 - $29.85Benefits EligibleYesScheduleFull TimeHours/Pay Period64Schedule DetailsSunday – Saturday; Day/Evening, 8-hour shiftsWeekend ScheduleEvery other weekend (Weekend 1 or weekend 2)International AssignmentNoSite DescriptionJust as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)Affirmative Action and Equal Opportunity EmployerAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.RecruiterJeff EigenheerEqual opportunityAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.