Location: Rochester, NY Category: Administration Posted On: Tue Mar 26 2024 Job Description: Function of Position:This leadership position will provide overall direction to several operational units within the Facilities Department, including: Maintenance, Grounds, and Engineering/HVAC. Essential functions of the position will include leadership and management of assigned departments, analytics and using data to inform decisions, and a commitment to professional and staff development. Customer service will be a focus of this role. Assigned areas of responsibility include the following locations: Brighton Campus, Downtown Campus, Child Care Center, Applied Technology Center, and/or leased spaces. The Director also has budgetary and human resource responsibilities. This position is considered both a management team leader and an independent contributor toward Facilities strategic initiatives and reports to the Associate Vice President of Facilities. Examples of Duties & Responsibilities:Primary Functions:
Manage and oversee the daily operations and management for Facilities operational units as assigned by the Associate Vice President of Facilities
Provide leadership and direction, making effective use of budgets, personnel and other resources in support of the College's operational objectives
Maintain records and prepare reports to provide information concerning work progress, work completion, costs, problems encountered, equipment and material used, time and attendance of employees, and make recommendations regarding same
Develop and enforce operational policies, procedure manuals and best practices, ensuring compliance by facilities personnel including updates for emergency, routine and preventive maintenance and operations work
Develop quality assurance metrics, training, and evaluation materials; monitor performance, effectiveness and productivity in assigned area
Develop and manage assigned facilities unit budget annually; assist Facilities Management in the team development of all unit budgets, including preparing recommendations for the annual preventive maintenance-operating budget
Monitor and track employment in Facilities, oversee requirements for staff, onboarding, and oversee applications of policy and protocol involving Facilities employees
Demonstrate effective customer service with a positive attitude and a solution-oriented approach
Utilize predictive analytics (ex. APPA's Facility Performance Indicator survey), to measure operational effectiveness, establishing critical improvement metrics for work performed by Facilities staff
Conduct ongoing evaluations and analysis of the emergency, routine and preventive maintenance programs
Perform assessments through post work reviews and analysis(s) to identify improvement opportunities for Facilities work processes to increase overall effectiveness
In conjunction with Director, Business Operations, plan, coordinate, and implement staff development and training
Prepare monthly, quarterly, and year-end reports for Facility operations work, with a specific emphasis on cost, effectiveness, and improvement opportunities
Establish and communicate procedures necessary to provide accurate and timely data entry for CMMS, facility condition database, and other critical IT systems used in the Facilities organization
Provide project updates to the Board of Trustees; and make presentations regarding current and proposed projects, as requested
Perform additional duties as assigned by the Associate Vice President, Facilities
Secondary Functions:
Ability to proactively anticipate, clarify, and resolve problems spanning multiple or cross-functional areas, technical fields, and /or operational units.
Ensure that Facilities supports and operates in alignment with the College's strategic plan.
Evaluate the implementation and utilization of technology to improve operational productivity and effectiveness.
Prepare and present engaging presentations related to Facilities operations for a wide variety of audiences
Attend professional development seminars, conferences, and trade shows to incorporate best practices in Facilities management at the College
MCC Expectations:
Adheres to the College Code of Conduct.
Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
Maintains technological competencies utilized by the College.
Commits to the philosophy of a comprehensive community college.
Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.
Job Requirements:
Required Qualifications:
Earned Bachelor's degree in architecture/engineering discipline, facilities planning, business management or related discipline from a regionally accredited higher education institution
Minimum of five years of progressive experience in physical plant operations and/or building construction; inclusive of supervisory duties and management of complex budgets
Experience user of Microsoft office suite
Availability and willingness to work flexible (at times non-traditional) hours or on-call emergencies, including weekends, holidays or as necessary
Customer service-oriented and committed to working collaboratively with all stakeholders
Experience with interpreting project plans, specifications, documents, working drawings, and related reports
NYS driver's license, or driver's license must be transferrable to NYS
Preferred Qualifications:
Earned Master's degree in architecture/engineering discipline, facilities planning, business management or related discipline from a regionally accredited higher education institution
Ten years' experience in facilities operations and building construction with a broad understanding of comprehensive facilities operations
Excellent oral and written communication skills
Excellent organization skills
Strong interpersonal skills
Demonstrated ability to be proactive
Customer service-oriented and committed to working collaboratively with all stakeholders
Experience working in a union contract environment
Working knowledge of CMMS systems and related systems/software
Working knowledge and experience using Predictive Analytics
Working knowledge of building systems and regulatory/fire codes
Experience working in a large, diverse, and dynamic institution or organization required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; no adverse environmental conditions; frequently traveling between buildings on campus, to other campuses, locally or out-of-town to attend meetings and conferences.
Bilingual and able to read, write, and speak Spanish, or other languages, proficiently
Additional Information:
The physical demands and working conditions listed below represent those that must be met by an incumbent to successfully perform the essential functions of the position. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential functions of the job. Physical Demands of Position: Work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires fine motor skills such as physical movement of fingers, the ability to grasp objects, and repetitive keyboarding motions; vocal communications is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; no adverse environmental conditions; frequently traveling between buildings on campus, to other campuses, locally or out-of-town to attend meetings and conferences.Working Conditions: Typical office environment with daily variations to include physical oversight of indoor and outdoor projects.Salary: Salary is determined based on experience, internal equity and college budget. This position has a range of $93,000 to $102,000 and is based on these mentioned factors.MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College. Notice of Non-Discrimination (https://www.monroecc.edu/diversity/notice-of-non-discrimination/) Annual Campus Security & Fire Safety Report (https://www.monroecc.edu/fileadmin/SiteFiles/GeneralContent/depts/pstd/documents/FinalASFSR.pdf)