We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise , we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song ConcentricLife , part of Accenture Song, is a full-service health and wellness advertising agency spanning three distinct specialist practices that bring over 20 years of deep subject matter expertise : healthcare, rare disease, and wellness. From ConcentricLife , we build brand experiences that change health trajectories and restore life. We study human behavior to put wellness brands at the center of daily Rituals. We find and connect the underserved to care with ScoutLife . As a testament to our success, Concentric has been named Agency of the Year 9 times, most recently in 2021, and awarded Best Places to Work by MM+M in 2019. You are: Concentric , Part of Accenture Song, is seeking a Senior Vice President, Account Director who will explore the impact of decisions beyond immediate business need and takes timely and suitable action. This person motivates and inspires others through transparent expression of ideas and fosters a collaborative work philosophy within and amongst teams. They lead in the creation of a work environment that encourages and reinforces positive and productive team relationships. They actively engage in opening opportunities to team members to provide growth. Through example, they encourage teammates to take personal responsibility. They are accepted and sought after for coaching and mentoring. As an active member of the senior management team, they lead the way to advance the agency’s mission and business— identifying opportunities and turning them into realities. The work: Leadership
Leads the team in a manner that encourages, mentors, executes, and supports company ideals
Serves as advisor to Executive team on general pulse of the agency, communication trends, and employee concerns/ needs
Seemingly everywhere at once…able to maintain a strong presence across multiple teams
Serves as a mentor to account group and takes initiative to develop training and career progression mechanisms
Develops “best practice” documents, processes, and diagrams, that are shared across all teams
Ability to navigate crisis management as needed/ required
Leads from the front and is seen to be constantly developing innovative techniques and agency offerings for the betterment of all
Plays pivotal integration role to ensure consistent knowledge of agency services and appropriate application/ implementation of established best practices and offerings
Client engagement
In key meetings (for example, positioning workshops, planning sessions, strategic brainstorms) plays a seminal role, but will be largely absent from day-to-day management
Main client contacts are Group Leaders/ Franchise Heads/ Agency Relations
Known and respected among client teams; works to identify and plan for 3 to 5 year strategic opportunities for individual brands and the franchise in total
Maintains “expert” status with clients and drives new ideas and opportunities from the perspective of insights for key strategic meetings
Strong, professional presence that immediately puts clients at ease and wins their confidences
Communications
Possesses superior communication skills across the board
Presentation delivery to a few key individuals or to a large client team is a forte above all
Has that unique ability to communicate complicated ideas, data, and technologies through text and diagrams/images in a manner that everyone can understand
Brand, category, and customer knowledge
Not expected to be expert in all pharmaceutical categories but able to leverage and apply key learnings from many brands/ categories for the benefit of an individual brand
Drives towards getting out in front of our clients; preparing the team for new opportunities and building solid foundation of trust and credibility for future business; formal agency link between offices and business units; oversight of performance for all agency resources touching the business
Ensures that all agency teams maintain high quality work product and that teams consistently follow established processes/ guidelines for executing competitive agency offerings (for example, Brand Maps, differentiated brand positions, tactical brainstorms, and authoring of agency POVs)
Maintains strong relationships with strategic industry vendors who can be quickly employed in support of a team or brand
Business development
Responsible for growth of revenue
Continually seeking new business and organic growth opportunities
Consistently plays a leadership role in pitching new business, establishing new client relationships, and in boarding and defining/ developing new relationships
Financial responsibility
Champion for all internal financial processes and for teams being vigilant about project budgets and agency fees
Overall management of finances for business, staff, and resources within his/her scope of responsibility
Manages contract with Finance, ensures profitability and utilization is met
Here’s what you’ll need:
1 0 + years of experience in account services in healthcare or pharmaceutical advertising agency
Bonus points if:
Bachelor's degree or equivalent (minimum 12 years) work experience
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