We are an award winning, patient-focused medical spa providing state-of-the-art, non-surgical cosmetic treatments. Since our founding, we’ve been dedicated to empowering our patients through confidence-building treatments and personalized care.
We are actively seeking a detail oriented, high-energy, and service-driven individual for our Patient Experience & Aesthetic Sales Coordinator position at our midtown practice. The ideal candidate is warm, professional, and passionate about aesthetics. In addition to front desk responsibilities, this role works closely with our medical and non-medical staff to support treatment planning, follow-up and care coordination.
A Snapshot of Duties and Responsibilities:
Serve as the first and last impression for all patients—warm, professional, and knowledgeable
Educate patients on services and skincare with confidence and clarity
Assist in preparing customized treatment plans post consultation
Maintain consistent follow-up with patients to ensure satisfaction, results, and retention
Lead product and treatment sales conversations with a consultative approach
Manage appointment scheduling, confirmations, patient intake, and checkout
Maintain public areas and treatment rooms to a luxury standard
Assist in treatment rooms with patient prep and support when needed
Ensure accurate and timely documentation in EMR/CRM systems
Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments.
Ensure pre and post photography is entered into EMR
Assists in confirming completion of consent and pre/post forms.
Keeps supplies ready by inventorying stock, placing orders, and verifying receipt
Other duties as assigned.
What We’re Looking For:
Minimum 2 years Medical Spa or Medical Office experience required
Minimum 2 years sales experience is required
Professional, polished appearance and demeanor
Organized and detail-oriented with the ability to multitask in a fast-paced setting
A genuine passion for helping people look and feel their best
Our Core Values:
Excellence – We take pride in delivering outstanding results and service every single time. We don’t settle—we continuously raise the bar.
Integrity – We do what’s right for our patients, our team, and our business—always.
Patient-Centered – Everything we do starts with the patient in mind. We create an environment where people feel safe, heard, and cared for.
Team Driven – We show up for each other. We support one another with respect, humor, and humility. No egos—just collaboration.
Passion – This isn’t just a job—it’s our calling. We love what we do and it shows in every interaction.
Growth-Oriented – We believe in constant personal and professional growth. We embrace feedback, change, and innovation.
Our team members are committed to living these values daily, both in and out of the treatment room. We’re looking for someone who doesn’t just want a job—they want to be part of something transformative.
Think you're a great fit?
Apply today with your resume and a brief message sharing what inspires you about the world of aesthetics. We can’t wait to meet you!