The Brooklyn Made Store celebrates Brooklyn’s very own makers, with a mission driven focus of supporting small business owners who identify as women and/or Black, Indigenous People of Color. The original location is in Industry City and the store is expanding to a new location in Downtown Brooklyn. The store is in search of an experienced manager for our unique retail concept. Ideal candidates will possess a self-starter attitude, strong customer service skills, and the ability to manage staff.
You
● Are organized and detailed in your follow-through
● Have strong management skills and lead by example
● Love to sell in a way that is engaging and fun
● Have a warm and positive personality
● Always go above and beyond with service and teamwork
● Enjoy learning new concepts and are willing to accept new ideas
● Have excellent written and oral communication skills
● Punctual and good at juggling multiple tasks
And you would love to…
● Create an inspiring environment that is rewarding and profitable through thoughtful gifts
● Provide excellent customer service that will create loyalty, long-term returning customers, and word-of-mouth referrals
● Initiate customer interactions and follow-thru on special requests
● Merchandise and create displays that bring products to life. Details matter
● Process purchase orders, fill in merchandise, and have an input in inventory assortment
● Collaborate with management to come up with fun ideas to increase sales
Responsibilities:
● Recruit new hires
● Train employees and manage staff performance
● Set sales targets for sales associates
● Maintain a clean and organized store
● Merchandising and inventory control
● Manage loss prevention
● Aide in the creation of advertising campaigns and store promotions
● Assist with social media
● Organize in-store events
● Work closely with management to ensure store success
Requirements
● Minimum of 5 years of retail experience, with at least 2 years managing staff
● High school diploma or equivalent.
● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to process information or merchandise through the computer system and POS register system.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Ability to stand for long periods of time.
● Ability to lift at least 20 lbs required
Store hours:
Sunday – Thursday 11AM to 7PM
Friday – Saturday 11AM to 9PM
Brooklyn Chamber of Commerce provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.