Our client, a luxury hotel downtown is looking for an experienced and professional host/hostess for the season that is available per diem.
The position requires an ability to provide superior guest service, in a fast paced, luxury environment. The host/ hostess will play a key role at our new restaurant and will be instrumental in providing exceptional service to the guests.
Schedule: Flex could be any day of the week depending on your availability
Hours: There's two shifts available 6:15AM-2:45PM and 2:30PM-11:00PM
Pay: $19
Job Description
Be the first point of contact for guests arriving at or telephoning the restaurant.
Maintain an efficient operation of the dining room in excellence for quality, professionalism and friendliness.
Greet guests promptly, courteously, graciously with eye contact, a smile and good posture.
Look after all aspects of the guest's arrival, including coat check, seating and menu handing.
Manage our reservations system.
Take note of guests special preference and update guest history
Ensure all guests have an enjoyable and memorable dining experience
Follow the restaurant specific standard operating procedures
Must be able to interact with respectfully with servers, bartenders and managers
Handling and printing of menus including explanations/communication of all menu items as needed.
Assisting with the day-to-day operation of the front and back of house, relating to all aspects of the reception desk.
Requirements
Candidate must have a minimum of 2 years experience in a hotel restaurant or free-standing restaurant
New York experience is a plus
Have a keen interest in New York’s restaurant and dining scene
A friendly and outgoing personality is essential for this position
Must be confident , poised and gracious at all times
The ability to be charming and interact positively over the phone is required
Must be guest focused with excellent verbal and written communication skills.
Strong computer skills are necessary, including Microsoft Office: Open table or Ressy experience is a plus