Position Summary:
The Django Host warmly welcomes and helps align expectations with the jazz experience we offer. Proficiency in multi-tasking while clearly communicating with guests and team members effectively. Ability to understand guests’ preferences, both implied and explicit. Portrays an interest in the current NYC jazz scene and a general understanding of jazz history. Remains calm and collected under pressure.
Greet and escort guests to their tables.
Maintain an organized host stand and front of house.
Assist with side work and opening/closing tasks as needed.
Be aware of special events scheduled throughout the property and be able to direct guest appropriately.
Answer phones and questions regarding the bar and lounge hours, service, availability, and make reservations
Communicate with the band leaders to ensure they receive checks and drink tickets
Qualifications:
Clearly ambitious in their pursuit of Food & Beverage knowledge.
History of persistently identifying and working towards goals.
Friendly, engaging and outgoing.
Ability to multi-task and handle high volume.
Follow directions thoroughly.
Understand guest’s service needs.
Have the ability to reach, bend, stoop, climb up and down stairs, carry multiple objects.
Ability to stand/work on feet for long periods of time.
Responsibilities include:
Perform job with attention to detail, speed and accuracy.
Prioritize and organize.
Follow directions thoroughly.
Understand guest’s service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Work Environment:
Django, Prep areas, Kitchen, Box Office, Marquee signage.
Peripheral Functions:
Under variable temperature conditions.
Under variable noise levels.
Standing for prolonged periods of time.
Around chemicals