Job DescriptionThe New York City Taxi and Limousine Commission (TLC) is responsible for regulating New York City's taxicab and for-hire vehicle industry. TLC licenses and regulates over 130,000 vehicles and more than 175,000 drivers, making it the most active taxi and limousine regulatory agency in the United States. Aside from vehicles and drivers, TLC also regulates taxicab agents and for-hire vehicle bases, including popular app-based transportation services. The TLC plays a pivotal role in furthering public safety within New York City and is a lead agency in a citywide effort to reduce traffic-related injuries. One of the largest components of TLC’s operations is the enforcement of administrative regulationsThe Prosecution Division investigates and prosecutes over 100,000 summonses annually which consist of administrative, field and consumer-initiated complaints. The division prosecutes a wide range of violations including reckless driving, unlicensed operation, illegal street pickups, harassment and service refusals. Under the supervision of the Senior Supervising Attorney and the direction of the Managing Attorney, the Supervising Attorney – Equity and Inclusion will work closely with the TLC’s Office of Inclusion to study and combat discriminatory service refusals based on a passenger’s race, gender, religion, sexual orientation, disability or destination. The Supervising Attorney will also assist with directly managing the processing of Consumer Complaints. Responsibilities will include, but not be limited to:
Supervise attorneys conducting intake and investigation of complaints relating to service refusals and other discriminatory misconduct.
Gather data and compile statistical reports for TLC Office of Inclusion and senior staff to determine complaint frequency, geographical concentration or other demographical information.
Review and assess complaint trends in order to develop recommendations for policy and practice changes consistent with TLC rules as well as local, state and federal human rights laws.
Collaborate with TLC enforcement officers and conduct trainings to improve the effectiveness of on-street enforcement of TLC rules concerning illegal trip refusals.
Develop creative solutions to improve public awareness about available remedies for and investigations of alleged trip refusals.
Represent the Prosecution Division at public meetings and outreach events related to equity and inclusion.
Managing the intake of complaints filed by members of the public and airport dispatchers against TLC licensees.
Reviewing and editing charging documents prepared by prosecuting attorneys, as well monitoring prosecutor performance.
Assisting Senior Supervising Attorney, Managing Attorney, and Associate Commissioner.
Location:Long Island City, NY To Apply:Please go to cityjobs.nyc.gov and search for Job ID# 709328 or click the "Apply" button below.SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVALAGENCY ATTORNEY - 30087Qualifications
Admission to the New York State Bar; and either "2" or "3" below.
One year of satisfactory United States legal experience subsequent to admission to any state bar; or
Six months of satisfactory service as an Agency Attorney Interne (30086).
Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment. In addition to meeting the minimum Qualification Requirements: To be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.Salary Min: 80,387.00Salary Max: 92,446.00