Job DescriptionThis unit will work in collaboration with Property Management by providing support through the conversion process of The Trust. This unit will also work closely with various NYCHA departments to ensure the completion of all tasks related to the final conversion of the Trust properties. Responsibilities include but are not limited to the following:
Assist Trust developments in reducing open and pending annual and interim recertification's in the Siebel System.
Conduct various levels of resident outreach to ensure the submission of appropriate Trust related documentation.
Update and maintain share point file trackers.
Represent department at Trust conversion meetings.
Travel to Trust developments throughout NYCHA’s portfolio.
Respond to inquiries, conduct research, and offer support at the PACT management office.
Prepare evaluation reports, analyze documents, and track programs concerning the resolution of tenancy related issues.
Handle confidential information according to HUD and NYCHA standards.
Perform special projects, ad-hoc analysis, and prepare relevant reports and presentations as assigned.
Additional Information
Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Housing Assistant to apply.
This vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System
(ATLS) must reapply to this vacancy posting to be considered for this position.
Employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, visit the link below:https://bit.ly/55aProgram Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.Qualifications
A baccalaureate degree from an accredited college; or
A four-year high school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization and four years of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant related problems; or
A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent
EXPERIENCE IN WHICH TASKS PERFORMED ARE PRIMARILY CLERICAL, SECRETARIAL, RECEPTIONIST, AND/OR ACCOUNTING IS NOT ACCEPTABLE. EXPERIENCE THAT INCLUDES ONLY INCIDENTAL CONTACT OR INTERACTION WITH TENANTS IS NOT ACCEPTABLE.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.