Future relocation to Buffalo, NY , Wilmington, DE or Bridgeport, CT will be required to be fully considered for this opportunity.This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for in-person collaboration.The Head of Data Visualization is responsible for designing and updating BI dashboards and reports to reflect current data insights. They work closely with business users to understand their data visualization needs and test and refine visualizations for clarity, accuracy, and user experience. They also lead discussions on visualization standards and practices to ensure consistency and provide support and troubleshooting for BI visualization tools.As Data Visualization Product Owner, they will be responsible for overseeing and managing the suite of business intelligence tools including PowerBI, Tableau, and Qlik within the organization. This role involves strategic product management, stakeholder engagement, and ensuring that these tools are leveraged to their fullest potential to drive business insights and decision-making.Responsibilities:
Strategic Product Management: Define and maintain the vision and roadmap for PowerBI, Tableau, and Qlik. Ensure that the tools align with the overall business strategy and meet the evolving needs of the organization.
Cross-Tool Integration: Develop strategies for integrating these tools, capitalizing on their unique strengths to create a cohesive BI environment.
Stakeholder Engagement: Act as the primary liaison between business units, IT, and data teams. Gather and prioritize requirements, ensuring that the BI solutions deliver maximum value.
Best Practices and Standards: Establish and promote best practices and standards for the use of PowerBI, Tableau, and Qlik. Ensure consistency and quality in data visualization and reporting across the organization.
Training and Support: Lead training initiatives to enhance user competency in these tools. Provide ongoing support and guidance to users at all levels within the organization.
Vendor Management: Manage relationships with software vendors, staying updated on the latest features and negotiating contracts and licensing agreements.
Data Governance and Compliance: Ensure that the use of BI tools adheres to data governance policies and complies with relevant data privacy and security regulations.
Performance Monitoring: Monitor and evaluate the effectiveness of the BI tools, gather user feedback, and make adjustments to the strategy as necessary.
Direct the development and implementation of best practices for data visualizations, consolidated dashboards/reports and presentations.
Identify and implement best practices to navigate and publish Business Intelligence (BI) dashboards/reports; monitor usage by assigned team.
Manage and participate in the creation of access to ad-hoc analysis and self-service BI tools; train organization on tool usage and maintain tool access.
Use knowledge of program languages to manage assigned team as they query, structure and model data, as needed, for use in dashboards/reports.
Use expert knowledge of business and technical metadata, data management concepts, terminology, roles, and responsibilities to oversee the team's creation of accurate data models within BI tool(s).
Manage and drive business insights through the development of descriptive, diagnostic, and predictive reporting through the selection of appropriate advanced visuals to identify trends and outliers.
Use expert knowledge of the principles of visual perception to approve templates, standards and themes developed by assigned team and based on the needs of the targeted audience.
Lead enterprise culture of continuous improvement for visualization through the review and modification of dashboards/reports to ensure dynamic data and actionable items are presented in an understandable manner that meet the business needs.
Manage assigned team’s work to gather visualization requirements from data stakeholders. Ensure team’s work focuses on providing actionable insights.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Minimum Qualifications
Bachelor’s degree and a minimum of 7 years of related experience, or in lieu of a degree, a combined minimum of 11 years higher education and/ or work experience, including a minimum of 7 years related experience.
Minimum of 1 year managerial, supervisory and/or work leadership experience.
Tactical experience with a minimum of one data visualization tool.
Experience designing and developing advanced dashboards/reports and data visualizations.
Expert knowledge of data visualization approaches.
Experience incorporating data storytelling into visualizations.
Experience using Structured Query Language (SQL) to analyze, extract, and transform data
Ideal Qualifications:
15+ years in data analytics and visualization.
Extensive experience with PowerBI, Tableau, and Qlik, including implementation, administration, and user training.
Strong understanding of BI principles, data analytics, and data visualization.
Proven ability to manage BI tools within a large organization.
Excellent communication, leadership, and stakeholder management skills.
Familiarity with data governance and compliance requirements.
Bachelor's or master’s degree in Information Technology, Business Administration, Data Science, or a related field.
Relevant certifications in PowerBI, Tableau, and Qlik are desirable.
Tactical experience with multiple data visualization tools.
Experience driving business value through data visualizations.
Knowledge of data management concepts and terminology.
Certification in data storytelling and/or data visualization tools.
Competencies:
Technical expertise in BI and data visualization tools.
Strategic thinking with a focus on aligning BI tools with business objectives.
Strong project management and organizational skills.
Ability to work collaboratively across various departments.
Innovative mindset with a commitment to staying abreast of BI technology trends.
This role is crucial in enabling the large business analyst community, setting the visualization standards and the efficient use of visualizations to facilitate business decisions. This role is in charge of building the Federated Center of Excellence model for Data Visualization at M&T.
Federated CoE for PowerBI:Governance and Leadership: The PowerBI Federated CoE integrates representatives from various business intelligence and reporting units. The central leadership defines the PowerBI usage policy and ensures that the BI solutions are in line with strategic goals and provide a competitive edge.Operational Model:· Visualization Standards: Crafting and disseminating visualization and dashboard design standards to promote clear and effective data communication.· Best Practice Sharing: Encouraging the use of PowerBI’s full suite of tools and features through workshops and showcases of successful implementations.· Analytics Advocacy: Promoting the analytical capabilities of PowerBI to solve business problems and drive decision-making at all levels of the organization.Day-to-Day Operations:· Solution Delivery: Developing and managing PowerBI reports and dashboards, ensuring they meet the functional requirements of the business.· User Empowerment: Facilitating a self-service BI environment by enabling users to create their own reports and dashboards within the framework of established guidelines.· Governance and Compliance: Monitoring the use of PowerBI resources, managing access permissions, and ensuring that the usage complies with data governance policies.M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $115,703.73 - $192,839.55 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location:Buffalo, New York, United States of AmericaM&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.