Position is full time M-F, 35-40 hours/week. on site $17.00 / hour plus bonuses A New Mexico Health Insurance license is preferred for this position, If you are not currently licensed we will help you in obtaining your license.
Note: This is an on-site position only. There is no remote work opportunity.
Job Purpose
Responsible for: providing accurate and courteous service to members, producers and company personnel. This position includes Medicare Sales, Client Services and Follow-up, application tracking, data entry, outbound calling campaigns, Membership service
Duties:
Comply with all compliance, internal procedures and practices while demonstrating the ability to service performance and quality standards by Creating files, entering information, creating leads, apps and policies in dashboard
Maintain proper file documentation including all phone calls, correspondence, faxes and emails in the dashboard
Inform and educate members about policy coverage, changes, exclusions and insurance plans
Recording ref numbers, names of representatives and the Q&A presented to/from the Rep
Call expired member lists, welcome to Amac calls, assist MSR department with data entry
Any other related duties Sales and Customer Services
Skills/Qualifications:
Possession and maintenance of a State Brokers License
Strong customer service skills with an ability to assess insurance coverage needs
Excellent communication and diplomacy skills to resolve member issues
Articulate, well organized and proficient at multi-tasking
Goal oriented and highly motivated and resourceful to achieve results
Proficient in Microsoft Office and relevant company proprietary databases
Ability to work independently, as well as in a team environment
The Association of Mature American Citizens, Inc. is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education and experience.
NOTE: This opportunity is contingent upon the successful completion of a criminal background check.
We invite you to visit our website WWW.AMAC.US | Please send your resume to: [email protected]
Thank you!
Marcus
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Do NOT contact us with unsolicited services or offers.
OK for recruiters to contact this job poster.
do NOT contact us with unsolicited services or offers