Job Title: Administrative Assistant
Location: Runnemede, NJ
Job Type: Full-time
Companies:
Printing and Graphic Design Company
Contracting Company
Job Summary:
We are seeking a versatile and highly organized Administrative Assistant to join our team, supporting both our Printing and Graphic Design Company and our Contracting Company. The ideal candidate will possess exceptional customer service skills, some experience with QuickBooks, and strong time management abilities. This role requires excellent administrative skills, including the use of email, to ensure smooth and efficient operations across both businesses.
Key Responsibilities:
Customer Service:
Serve as the first point of contact for customers via phone, email, and in person interactions
Provide accurate information about products and services offered by both companies
Handle customer calls, resolve issues, and escalate complex matters to the appropriate person
Ensure a high level of customer satisfaction through professional and friendly service
Administrative Support:
Manage day-to-day administrative tasks including scheduling appointments
Maintain and organize electronic and paper files, ensuring easy retrieval of information
Handle correspondence, draft emails, and prepare documents as needed
QuickBooks Management a huge plus:
Perform basic bookkeeping tasks, including accounts payable and receivable
Assist in preparing invoices and processing payments
Time Management:
Prioritize and manage multiple tasks efficiently to meet deadlines
Coordinate and schedule appointments for both companies
Operational Support for Printing and Graphic Design Company:
Assist with order processing and tracking
Coordinate with the design team to ensure timely delivery of printing projects
Operational Support for Contracting Company:
Assist with scheduling
Coordinate with service technicians to ensure timely service delivery
Coordinate scheduling of invoicing and estimates
Qualifications:
High school diploma or equivalent, Associate’s degree a plus
Minimum of 2 years of experience in an administrative role
Some experience in QuickBooks and Microsoft Office (Word / Outlook)
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to multitask and prioritize effectively in a fast-paced environment
Demonstrated ability to provide excellent customer service
Experience in the printing and graphic design industry or pool, patio, and deck industry is a plus
Benefits:
Competitive salary
Paid time off and holidays
Opportunities for professional development and growth
A supportive and collaborative work environment