Job Details

ID #53298772
Estado New Jersey
Ciudad North jersey
Full-time
Salario USD TBD TBD
Fuente New Jersey
Showed 2025-01-19
Fecha 2025-01-19
Fecha tope 2025-03-20
Categoría Salud
Crear un currículum vítae
Aplica ya

Client Care Coordinator for Home Care Agency

New Jersey, North jersey 00000 North jersey USA
Aplica ya

YANET'S FAMILY HOME HEALTH CARE, LLC is a Home Care Agency in West New York, NJ. A new location is coming soon. We are dedicated to providing quality home health care services to our clients.

Role Description

This is a full-time on-site role for a Client Care Coordinator in West New York, NJ.

The Client Care Coordinator's Responsibility:

Coordinate and maintain caregiver schedules to match client needs, availability, and location requirements.

Communicate schedule updates, adjustments, and confirmations to caregivers and clients immediately.

Handle incoming calls and inquiries from clients, families, and caregivers professionally and compassionately.

Maintained accurate client records, caregiver Availability lists, and schedules in agency management software, ensuring compliance with regulations.

Assist with payroll processing by verifying caregiver hours and attendance.

Resolve any scheduling conflicts or last-minute changes by finding appropriate caregiver replacements.

Provide excellent customer service to clients, families, and caregivers, ensuring their needs are met promptly and professionally.

Qualifications

Bilingual Spanish/English, and Customer Service skills

Administrative Assistance skills

Sales skills

Excellent interpersonal and communication skills

Strong organizational skills and attention to detail

Ability to multitask and prioritize tasks effectively

Experience in the healthcare industry is a plus

Bachelor's degree preferred

Fluency in Spanish is a must

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