This is an apprenticeship position within Smiths Detection’s field service team, primarily responsible for traveling to customer sites, 
which are often high-security environments, to maintain and repair Smiths Detection’s X-ray and trace detection equipment using 
hand and power tools. This position requires the development of customer-interaction and team-working skills. It is anticipated that 
apprentices will develop the ability to work semi-autonomously, and outside of day-time business hours from time to time, during 
their second year of experience. Responsibilities-Attending weekly TAFE course trainings and completing associated educational tasks and activitiesTravelling to customer sites across metropolitan and regional/remote areas, at times requiring long-distance driving, air travel, and hotel accommodation for several days per tripAssisting with troubleshooting, servicing and repairing X-ray and trace detection equipment at customer sites and within Smiths Detection’s service centresAssisting with completing preventative maintenance tasks according to service contracts and schedulesAssisting with responding to equipment faults and other corrective maintenance requirements according to service contracts and key performance indicatorsAssisting with testing components and circuitry of X-ray equipment using a multimeter, computer/laptop and the inbuilt equipment-softwareAssisting with diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less)Assisting with replacing belts, rollers, motors and other mechanical components within X-ray equipmentAssisting with replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aidsAssisting with inspecting, vacuuming, cleaning, de-greasing, repairing and replacing internal partsAssisting with installing new equipment at customer sites, alongside Smiths Detection’s programs and installations teams and various subcontractors and customer-stakeholdersCompleting field service related documentation and reportsCompleting technical, safety, compliance and other job related trainings, online and in-personMaintaining a clean/tidy work station and work environmentConsuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT 
software tracking systemJoining regular internal team meetings and safety briefingsAssisting with ensuring that tools and testing equipment is maintained and calibratedActing as the designated on-call person according to the relevant regional on-call roster, to provide remote and in-person technical support to customers, during second-year – or sooner if competent to do so – and thereafterOther duties as required