American Girl NYC -Asset Protection Associate (permanent/ptu)

The Opportunity:  The American Girl New York City retail store is looking for a dynamic individual as a Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets.  The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.What Your Impact Will Be:  Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.Serve as a safety mentor for store employees; lead by example.