JOB SUMMARY:
Responsible for supporting the day-to-day clinic responsibilities of Nevada’s premier hand to shoulder center of excellence.
Our practice provides the most up to date techniques and procedures with a focused interest in the care and treatment of injuries and illnesses affecting the upper extremity from the hand to shoulder. We pride ourselves on accessibility to patients, insurance carriers, adjusters, and referring physicians. By giving each patient the time and attention required for their specific condition, we believe we can effectively render excellent care while listening to their concerns, issues, and addressing their questions.
This position works in coordination with our physicians, medical assistants, and front office specialists in enhancing the care team for optimal delivery of high quality orthopedic upper extremity care.
EDUCATION/EXPERIENCE REQUIREMENTS:
Minimum of 1-year experience in orthopedics preferred
Minimum of 1-year experience working with Workers’ Compensation preferred
Minimum of 1-year experience verifying medical benefits and eligibility required
Minimum of 1-year experience utilizing insurance portals for benefit verifications
2-5 years’ experience in a medical office setting preferred
High school education or GED equivalency required
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Verifies insurance coverage and benefits utilizing all available verification and eligibility tools and calls payers when needed.
Documents all ascertained information into the EHR system.
Verifies and/or obtains the necessary referral, authorization, or pre-certification prior to services being provided as required by the payer.
Obtains the patient’s information to facilitate the verification of the unique patient identifiers for clinical purposes, billing and collections process, and compliance with state and federal regulatory requirements.
Estimate self-pay portions after benefits have been determined (deductibles, co-pays, non-covered services).
Documents and follows up on efforts to promote team and clinic awareness.
Collects up-to-date demographic information from patients and families.
Consistently follow through with tasks and responsibilities without the need for reminders
Actively participates with the care team by providing reliable and proactive assistance
Further clinic support tasks as determined by practice administration
Further the mission of the practice by being a team player- always ready and willing to care for patients with all tasks given
CORPORATE CULTURE RESPONSIBILITIES:
Comply with healthcare service standards
Perform other duties as may be assigned cheerfully and willingly
Professional appearance and demeanor
Treating others with respect, patience, and a caring spirit
Function as a team player
Reflect the values of the practice
KNOWLEDGE, SKILLS AND ABILITIES:
Customer service and conscientious work habits
Computer skills and incorporation of technology, including Microsoft Word, Excel, Adobe, electronic medical records use and application
Adherence to HIPAA guidelines
Basic knowledge of medical terminology, diagnostic coding
Medical Coding - Knowledge of Current Procedural Terminology (CPT) and ICD-10 diagnostic coding.
Active communication skills, including written and spoken
Critical thinking
The ability to recognize problems, identify solutions or route to coworkers for solution
Ability to multi-task
Basic principles of revenue cycle management
Spanish language skills preferred, but not required
Must be comfortable with being a team player, flexible
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
Ability to look at a computer screen for extended periods.
Ability to perform constant repetitive hands and finger motions.
Ability to effectively communicate both verbally and in written form
EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Must exhibit stable work behaviors daily
Ability to remain calm and professional regardless of workload or time constraints.
Must be able to work under stress and remain calm and professional.
WORK ENVIRONMENT:
Exposed to frequent interruptions in daily functions/schedule.
Must be available to customers and coworkers throughout the day
Ability to adapt
COMPENSATION DETAILS:
Salary commensurate with experience
401k/Vision/Dental/Health insurance available
Full time work week, office hours 8:00 to 5:00
Paid time off
CLINIC LOCATION:
89148
Job Type: Full-time
Expected hours: 40 per week
Benefits:
401(k)
Health insurance
Paid time off
Vision insurance
Medical specialties:
Orthopedics
Schedule:
Monday to Friday
Work setting:
Clinic
In-person
Language:
Spanish (Preferred)
Work Location: In person