Vacancy caducado!
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. SMOptum Activity Centers focus on offering our members and guests a diverse array of physical, intellectual, social, and emotional wellness activities. It is the goal of this group to keep our members active and engaged at whatever their functional capacity. The Activity Center Coordinator works closely with the manager to facilitate the activities at the Activity Centers. This position is accountable for monitoring the Activity Center’s guests and being proactive to their needs and connecting with them in a meaning professional manner. Must utilize CI-Care (Connect, Introduce, Communicate, Ask, Respond, Exit) when interacting with our members/guests to ensure an ideal customer experience. Ability to resolve moderately complex issues and defers appropriately to manager when needed. This position will greet guests, collect pertinent member data, and coordinate/monitor the daily scheduled activities at the Activity Centers. This includes setting up and tear down of the room(s). Must be highly organized and enjoys working with the 55+ population. Ability to budget time, work independently, possess an outgoing attitude, and seek out opportunities for location specific improvements daily.Schedule: Monday - Friday, 7:30AM - 4:00PMLocation: 5820 S Eastern, Las Vegas, NV with the ability to travel 10% of the year to nearby locationsPrimary Responsibilities:
Provide exceptional service to all customers
Provides lead support and direction to the front office and non-clerical staff. Function as first contact for customer service matters - mediates patient concerns and resolves complex issues rarely deferring to supervisor/manager
Greeting guests
Setting up and breaking down rooms for classes
General cleaning duties as assigned – all exercise equipment is cleaned after use
Interaction with guests and instructors
Host after hour classes
Enforcing customer service standards and collecting patient demographics
Aids in implementation and auditing of Lean processes, including Standard Work
Development and oversight of efficient customer service processes. Ensure customer service standards are met
Monitors and orders Activity Center supplies
Waiting room management - cleanliness, communicate pertinent information to patients and ensure all patients have been assisted
Assists co-workers and team members with duties when requested, to include but not limited to, floating to other areas
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: http://uhg.hr/uhgbenefits
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma/GED (or higher)
2+ years of customer service and/or Community Center experience
1+ years of Microsoft Office (Word, Excel, Outlook, Publisher, etc.)
Ability to travel 10% of the year to nearby locations
Preferred Qualification:
Bilingual in Spanish and English
Nevada Residents Only: The hourly range for Nevada residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #RED
Vacancy caducado!