APPLICANT MUST POSSESS THE FOLLOWING SKILLS OR NEED NOT APPPLY:
KNOWLEDGE OF THE LAS VEGAS VALLEY (i.e. google maps/zip codes)
ATTENTION TO DETAIL AND RETENTION OF INFORMATION ENTERED (i.e. jobs scheduled daily)
BE ABLE TO THINK ON THE FLY AND PROBLEM SOLVE (i.e. how to fit emergency calls into the schedule)
EXCEPTIONAL CUSTOMER SERVICE SKILLS
We are currently accepting applications for a dispatcher/service coordinator to provide exceptional customer service to our clients, and to serve as the liaison between our customers and technicians working in the field.
This position is full time (Monday-Friday 8:00am-4:30pm). Hourly pay DOE.
Job Duties Include:
Answering incoming phone calls quickly and professionally.
Interacting politely and efficiently with customers.
Scheduling service jobs via dispatching software.
Assisting technicians in communicating with customers.
Responding to company emails.
Monitoring the daily service schedule.
Monitor daily status of field technicians.
Monitor and follow up on incomplete jobs.
Qualifications:
Microsoft Windows and Microsoft Office software experience.
Typing by touch.
Fast learner.
Multi-tasking.
Team player.
Problem solver.
Have a good memory.
Attention to detail.
Positive attitude/personality.
Great communication skills.
Punctual with a good attendance record.
Clean criminal background and drug free.
Phone experience in a high volume setting.
Customer service experience.
Knowledge of the Las Vegas Valley.
Benefits:
Paid Vacation
Paid Holidays
Health Insurance
Aflac
Please email your resume to this posting along with an explanation as to why you would be a good fit for our company. Emailed resumes will be reviewed and considered. You will be contacted if an interview is desired.