Job Description SummaryThe Assistant Housekeeping Director assists in directing the housekeeping team to ensure clean, orderly, and attractive conditions of the hotel.Job DescriptionOperational/Functional
Work with Executive Housekeeper in supervising the housekeeping staff
Establish standards and procedures for work of housekeeping staff. Schedule to ensure adequate service
Inspect and evaluate physical condition of establishment
Submit to Engineering and Management work orders for painting, repairs, furnishings, relocation of equipment, and reallocation of space
Investigate new and improved cleaning instruments and methods
Assist in selection and purchase of new furnishings
Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
Enforce policies and procedures
Ensure that quality services are rendered in meeting guest needs and that guest relations are enhanced
Schedule staff according to labor standards and forecasted occupancy
Maintain room quality based on resort objectives
Monitor and maintain level of cleanliness in rooms, storage areas, laundry, restrooms and public areas
May assist with other duties as assignedFinancial Management
Assist the Executive Housekeeper in the development of the department's annual budget. Monitors performance against planManaging your Team
Attract, retain, and motivate the best talent
Ensure that employees are advised of deficiencies and instructed on corrective action.
Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties.
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports
Support, comply and promote company initiative, policies and guidelines.
Handle employee issues in a professional and timely mannerLeading with Passion
Responsible for ensuring success through the eyes of employees, guests, and owners
Utilize and collaborate with resources across different departments and corporate office
Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
Focus on the mission and well-being of the department, hotel, and company as a whole
Lead by example and operate with integrity and respect
Inspire your team to embrace and demonstrate our values and GUEST People StandardsAdditional Job Information/AnticipatedPay Range
3-4 years of hotel housekeeping experience
Track record of delivering exceptional guest and client experience
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
May be required to work nights, weekends, and/or holidays.
Excellent organizational skills
Appropriate professional appearance and demeanor
Proficient in Microsoft Word, Excel and PowerPoint
BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savin s Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity