Posting Details Position Information Position Title Part-Time Case Manager Work Location Springfield Campus Department Dean of Students Office Pay Grade Unclassified Proposed Salary $20.00 - $25.00/hr General Function This position assists in coordinating the Dean of Students Office processes for addressing the needs of students who have crisis with academic, family, mental and physical health, and other issues through providing referrals and follow-up services. In collaboration with the Coordinator of Student Care and Support and the Assistant Vice President for Student Affairs and Dean of Students, the Case Manager serves as an important communicator to academic deans and designees, health care and mental health providers, staff and parents relative to students requiring university withdrawal and/or in need of additional/other resources to succeed at Missouri State University.Description of Primary Duties
Serve as an intake person for students in crisis, chronic, or emerging situations that compromise the student’s ability to be academically successful.
Collaborates with the Coordinator of Student Care and Support to implement non-clinical interventions to provide follow up care, support, and resources for students who have challenges with academic, physical and mental health, wellness, conduct, safety or their general welfare or may be at risk of being retained if they are otherwise not provided for.
Maintains a system for following up with students who have been referred to campus or community resources. Provides follow-up services to encourage compliance with recommendations.
Attends weekly Behavioral Intervention Team meetings and coordinates referrals and support services for students brought up in these meetings.
Minimum Acceptable Qualifications
Bachelor’s degree in social work, counseling, psychology, criminal justice, or related field. Masters degree in student affairs, higher education, or related field preferred.
Ability to recognize and set appropriate boundaries with students, including maintaining a focus on connecting students to resources and coaching.
Must have excellent problem solving and conflict resolution skills, strong organizational and administrative skills, strong interpersonal communication skills, ability to thoroughly document conversations and actions regarding case management, excellent written and verbal communication skills, teambuilding skills, the ability to build positive and effective relationships across the campus and community, ability to work independently with minimal supervision, ability to manage multiple tasks, knowledge of legal issues in higher education, and ability to provide exemplary customer service.
Must have experience interacting with the public, parents, students, and faculty.
Additional Qualifications
Special Instructions to Applicants
Part-time position. Hours are typically in the range of 8:00 a.m. – 5:00 p.m. and will be determined at a later date. Training weeks in May, June, and July will be determined at time of hire.Equal Opportunity Statement Non Discrimination StatementMissouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance (https://www.missouristate.edu/OIC/default.htm) , Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [email protected], 417-836-4252 (tel:+1-417-836-4252) .Background Check Statement Employment will require a criminal background check at University expense.Posting Detail Open Date 03/11/2025 Close Date Open Until Filled Yes Posting Number 20250007PTS Quick Link for Posting https://jobs.missouristate.edu/postings/80497 Posting Specific Questions Required fields are indicated with an asterisk ().
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(Open Ended Question)
Are you currently enrolled in 5 or less credit hours at Missouri State University?
I am currently not enrolled in any credit hours at Missouri State University.
Yes, I am enrolled in 5 or less credit hours at Missouri State University
No, I am enrolled in 6 or more credit hours at Missouri State University.
Applicant Documents
Required Documents
Resume
Cover Letter
Optional Documents
Unofficial Transcripts - 1
Letter of Recommendation-1 (Non-confidential)
Other Documents -1