The OpportunityWe’re looking for a highly motivated, engaged and experienced Executive Assistant to provide administrative support to our Head of End User Technology & Services (EUTS) and the EUTS senior leadership team. In addition to managing multiple complex calendars, you will be leading the coordination and planning of monthly leadership team meetings, quarterly town halls, working closely with the End User Technology leaders to support content creation. You’ll provide backup support to other administrative support professionals across the ETX organization and partner on department-wide initiatives as needed. This team requires someone who enjoys working in a fast-paced environment, is comfortable taking on complex tasks and enjoys working in partnership with others both on our team and across the enterprise.The TeamThe EUTS team is comprised of 150+ employees, with 16 Leaders, primarily located between our Springfield and Boston campuses. Our vision is to understand and anticipate the needs of the enterprise in order to design, deliver, and support seamless, industry-leading productivity solutions and provide an exceptional service experience that will enables all of MassMutual to be engaged & equitably productive.The Impact:
This is a multi-faceted role in which you will take initiative and operate in an autonomousway, utilizing a proactive approach to anticipate and fulfill the administrative needs of theEUTS Leadership team.
You’ll have a positive, supportive and professional attitude working with numerousinternal partners across the enterprise.
Our administrative support needs to have a high attention to detail and strive to deliver highquality product accuracy and organization and be an active partner on our team. Yourresponsibilities will include, but not be limited to the following:
Calendar management for Head of EUTS and her directs (Heads of End User Computing, Collaboration Technology & Enterprise Technology Services): accept/decline, establish intimate knowledge of meetingrequests to prioritize and make decisions on behalf of the leader, andproactively resolve calendar conflicts.
Manage the department’s budget, which includes partnering with theleadership team to prepare and submit invoices/expenses.
Schedule meetings; interface with executive support teams across theenterprise to coordinate schedules, reserve appropriate conferencerooms, prepare room and required materials for meetings’ needs.
Prepare Monthly Manager Meeting agendas and take minutes as needed,including circulating action items for follow-up.
Maintain EUTS SharePoint site & Confluence, ensure all information isaccurate and uptodate as this is a central location of all standard work of this team.
Finalize high-level materials for EUTSTown Hall & Manager Meetings and review/edit/audit materials prepared byteam.
Provides project-related support as needed for EUTS Initiatives.
Respond to inquiries (both written and verbal) as needed.
Order supplies and company items needed by co-located and remoteemployees.
Proactively identify facility/equipment/system issues; Submits servicerequests for equipment/system issues; Submits MAC requests asneeded.
Participate in ad hoc projects.
Schedule travel arrangements as needed.
The Minimum Qualifications
High school diploma or equivalent
7+ years of relevant experience in a similar role
Demonstrated ability to effectively interact with executives and senior leaders both internally andwith external clients.
Proven ability to handle multiple tasks, prioritize effectively, react and respond quickly.
Demonstrated experience working with advanced versions of Microsoft Office suite (Word,Excel, PowerPoint, etc.)
The Ideal Qualifications
Desire to work as a true partner with the Executive and can anticipate theirneeds.
Able to maintaina high level of confidentiality.
Top notch organizational skills
Deeply detail-oriented and possessstrong communication.
Able to seek clarification or assistance when needed.
Demonstrate openness to provide assistance in urgent situations.
Strong ability to work autonomously in a collaborative environment.
Prior working knowledge of both Ariba and Concur system applications.
Ability to leverage technology - PowerPoint, Microsoft Office, Outlook, Concur,Slack, Zoom, Jira, Ariba, Box.com
Knowledge of Lean Management (Huddle Boards, Operational Metrics, etc.)
What to Expect as Part of MassMutual and the Team
Regular meetings with the EUTS Team.
Focused one-on-one meetings with your manager.
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.
#LI-RK1MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.Salary Range: $69,500.00-$87,600.00