This is a job for aSolutions Specialist position with a company located in Tupelo, MS.Job Summary: Responsible for maintaining an ongoing technology program in the specific product areas of drives, meters, motion control, programmable logic controllers, power transmission and/or other high-tech equipment to support sales operations byperforming the following duties.Essential Duties & Responsibilities: Responds to requests from customers and salespersons on matters pertaining to the application and operation of high-technology equipment. Assists with the planning and presentation of training programs and other professional growth opportunities for customers and salespersons in the planning, installation, and operations of high-tech equipment. Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel. Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel. Determines make, type, and quality of merchandise desired by beingfamiliar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points. Identifies and uses appropriate company and/or customer pricing systems. Establishes or improves relationships with customers to better understandsales territory, schedule andcustomer needs by phone and customer visits. Calls on regular and prospective customers to solicit orders. Describes or demonstrates product, using samples or catalog, and emphasizes salable features. Compiles lists of prospective customers for use as sales leads. Provides oral and written quotations or estimates of prices, terms, and delivery for standard, complex or non-standard merchandise. Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment, and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements. Assists in customer credit issues as directed. Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution. Formulates, develops, and executes account development and sales by account. Sells and promotes branch and company-wide promotions.Minimum Qualifications: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations. Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public. Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility.Preferred Qualifications: Bachelor's degree (B. S.) or equivalent from an accredited four-year college or university; and two to five years related experience and/or training; or equivalent combination of education and experience.Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.