Support Application Specialist III

Support Application Specialist III (TSS III) Hours:  8 hours/day; 5 days/week; all year round General Purpose of Job:   To inspire and prepare all students with the confidence, courage and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning by managing the District-Wide system, including user training, hardware and software problem solving, on-site and hotline support, and coordinating District MARSS system and reporting.   Description:   Support District-Wide system, including user training, hardware and software problem solving, on-site and hotline support, and coordinate MARSS systems and reporting. Essential Duties and Responsibilities:  Providing technical support to District users of the District-Wide Systems. Investigating, researching, documenting, reporting and solving problems encountered that effect Osseo’s use of the District-Wide Systems within our organization. Monitoring student data. Providing technical support to District Administrators related to student records. Perform other duties of a like or similar nature as assigned. Developing and revising user friendly documentation for proper use of the District-Wide Systems. Providing training and instruction to system users. Retraining staff on new releases of software and updating users on new state requirements. Planning, organizing, executing and managing District-Wide system procedures and timelines to ensure proper operation of the system to meet District and State requirements. Coordinating and directing the District’s operation of, and compliance with, the MARSS system to ensure proper accounting of student data to be used for District and State reporting. Serving as District MARSS contact person as required. Monitoring and directing activities of personnel associated with MARSS system. Monitoring the system integrity and security. Insuring and maintaining the confidentiality of district data files. Designing and generating customized reports as necessary to meet the needs of the District and building administrators and staff. Analyzing users’ requests and determining if local customized applications can be utilized. If so, designing customized applications. If not, recommending program enhancements to district vendor. Performing other duties of a like or similar nature as assigned Required Qualifications:   Minimum of associate degree or a two-year college or technical school OR eight years of related experience. Experience should include: work direction, training, report writing, word processing, spreadsheets, and working with application end users and software. Preferred Qualifications Bachelor’s Degree Preferred Coursework in Management Information Systems or a closely related field. . Desired three years District experience using system applications If working in Special Education Systems, experience is preferred in tuition billing.  Experience working with student information systems Experience in Elementary and Secondary scheduling Proficiency in a language other than English (Spanish, Somali, Hmong, Vietnamese) Knowledge and skills required to perform the essential functions of the job: Demonstrable ability to manage large data processing applications including design, implementations, training and coordination. Ability to communicate effectively and collaborate with others; possess strong verbal and written skills. Ability to analyze and solve difficult problems and design temporary work-arounds. Ability to analyze and attend to details with a high degree of accuracy. Ability to work efficiently under the pressure of project deadlines.  Job Type:  Full-time, Full-year Hourly Rate Range: Class V per contract: $26.67 to $34.41 per hour  Bargaining unit:  Hourly Contract, which may be found on the Employee Contracts page Start Date: ASAP   Osseo Area Schools offers: Meaningful and impactful work  Opportunities to grow professionally A variety of benefits Mentorship programs for teachers and educational support professionals Summer opportunities and more    Equal Employment Opportunity Statement:    Osseo Area School District ISD 279 is an Equal Opportunity, and veteran-friendly employer. Osseo Area School District ISD 279 ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Osseo Area School District is committed to a workforce that reflects the diversity of the district and strongly encourages persons to apply who can strengthen our diversity. For more information, view the District’s Equal Opportunity and Prohibition Against Discrimination, Harassment and Violence Policy.    Veteran’s Preference: If you are an eligible veteran, please submit a legible copy of your DD214 with your application.    Accommodation: If you have a disability that requires an accommodation during the selection process, please email Human Resources at [email protected] or call 763-391-7007.   Background Check Upon Conditional Offer:  Background checks are conducted upon receiving a conditional offer. Employees must complete a background check and are responsible for the background fee. A passing background is required.  Criminal convictions are reviewed on a case-by-case basis.