Bogart’s Doughnut Co. Operations Manager Job Description
Come join an exciting, growing company!
Bogart’s Doughnut Co. is looking for an energetic, organized and experienced store operations manager for its South Uptown location.
- Competitive Salary
- Healthcare Benefits
- Paid Vacation
- 401k
- Bonus potential
Job Description:
Daily Sales, Production Forecasting and Revenue Management
- Responsible for adjusting the daily, weekly and monthly sales and production forecast accounting for day of the week, seasonality and promotional product sales trends
- Daily drawer closure, reconciliation and bank deposits
Product Quality & Brand Management
- Ensures product taste and look consistency daily
- Provides feedback daily to production team members regarding product quality
- Responds to customer feedback
- Ensures store cleanliness to brand standards
Team Member Talent Management
- Includes recurring interviewing, hiring, scheduling, terminating employees
- Maintains employee files and records
- Develops and ensures staff adherence to standard work definitions and productivity expectations
Training
- Ensures staff are trained to perform roles to expectations
- Expands team members’ competencies to ensure staff can cover multiple operational roles (e.g. counter staff, production, ingredient preparation)
Store Budget Management
- Manages team member labor hourly based on daily sales trend to ensure achievement of labor budget
- Manages cost of goods sold, shrink/waste to store budget based on sales fluctuations
Supplemental Store Labor
- Perform staff duties as needed to ensure store labor budget is achieved
- Performs back-up doughnut preparation and production as needed
- Maintains store cleanliness and organization in accordance with brand standards
- Troubleshoots basic operational problems
- Responsible for ensuring coverage of staff “no shows”
- Coordinates ordering and maintains pars for prepped and non-prepped ingredients from local commissary
- Coordinates third party maintenance
Safety
- Ensure stores and team members comply with health and food safety standards and regulations
Qualifications:
2 plus years retail food business management experience in accordance with job overview above.
Candidate should be organized, clean and efficient.
Candidate must have a car.