OverviewFairview Health Services has an opportunity for a Release of Information - Health Information Management Representative II! This position is responsible for HIM functions supporting the completeness, integrity, and privacy of medical record documentation with a high degree of accuracy and attention to detail. Responsibilities focus on processing written and verbal release of information requests in compliance with Fairview policy; federal, state, and other regulatory requirements.This is a fulltime (80hr/ 2 weeks) that is onsite daily (Monday-Friday) during business hours 7:30-4:00pm at our University West Bank Campus ROI officeJoin M Health Fairview, where we're driven to heal, discover, and educate for longer, healthier lives. Are you interested in benefits (http://fairview.org/benefits) ? We offer medical, dental, and vision coverage along with PTO and 403B!Interview ProcessWe may send a link to complete a video interview. This is an outstanding way to showcase who you are and why you want to work for us plus we have the ability to share it directly with our leadersResponsibilities Job Description
Retrieves and distributes paper, microfilm, and microfiche patient health records to support patient care, and re-file records and other documents as needed.
Print records and put record on a CD to mail out
Copy archive paper charts and add to Epic Request to complete request.
Answers patient, provider, and third-party phone calls daily, providing outstanding customer service, accurate information, and consistent follow through.
Processes verbal requests for records needed daily.
Processes written release of information continuing care and patient requests daily including but not limited to requests submitted through email, MyChart, and activities related to electronic exchange of health information.
Assists external care providers to electronically access Fairview health records for urgent patient care as needed.
Completes special projects as needed.
Understands and adheres to Revenue Cycle’s Escalation Policy.
Contributes to the process of or enablement of collecting expected payment by ensuring health records are available in a timely manner and contains the required elements for downstream Revenue Cycle workflows and to meet regulatory requirements.
QualificationsRequiredEducationAssociates degree in health information management or related field. Two (2) years of experience in an applicable health information management department may substitute for an associate degree.ExperienceTwo years in Health Information Management, medical office, or comparable work experience or education.Proven understanding of EHR systems.PreferredEducationAssociate’s or bachelor’s degree in health information managementExperienceHealth Info Technology degree and two years in Health Information Management Release of Information.License/Certification/RegistrationRHIT or RHIAEEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status