UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.Security Specialists play a crucial role in maintaining the safety and security of UnitedHealth Group's employees. Within the Global Security Operations Center, Specialists act as the centralized intake point for everything Corporate Security, ensuring the appropriate parties are engaged and necessary action is taken to mitigate risk to the enterprise.UnitedHealth Group is working to create the health care system of tomorrow.Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.Primary Responsibilities:
Manages workflow that determines priority, level of support, and type of engagement
Provides investigative support to Corporate Security Investigators while maintaining a high level of confidentiality
Collaborates with internal stakeholders (e.g Enterprise Health & Safety, Enterprise Information Security, Human Capital / Employee Relations, Legal and Real Estate Services) along with external customers in gathering information to ensure exceptional level of investigations support occurs
Handles customer calls for the reporting of security incidents in a call center environment
Monitors risk intelligence applications for potential security risks and threats towards the enterprise
Manages multiple issues concurrently
Interacts with peers, management, and senior leaders in a constantly evolving environment to ensure a positive customer experience and atmosphere in the workplace
Position will require shift work to support 24x7 operations
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
2+ years of experience prioritizing and balancing multiple priorities and projects
2+ years of experience handling sensitive and confidential information
2+ years of experience collecting, analyzing and sharing metrics and findings from multiple data sources
2+ years of MS Excel, Word, and PowerPoint
Ability to work 1:30 - 10:00 PM CT
Ability to work a hybrid schedule (3 days in the Eden Prairie, MN office)
Preferred Qualifications
2+ years of Physical Security controls and end to end life cycle of incident response
2+ years of experience of documenting processes and procedures while effectively prioritizing multiple tasks, priorities, projects, and deadlines
1+ years of experience providing investigative support, or conducting investigations
Experience, comfort and familiarity with engaging law enforcement
Experience working in a security operations center or similar environment
Experience managing a security process, intake workflow
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.