Job Details

ID #52138517
Estado Minnesota
Ciudad Eagan
Full-time
Salario USD TBD TBD
Fuente White House Custom Colour
Showed 2024-07-20
Fecha 2024-07-21
Fecha tope 2024-09-19
Categoría Etcétera
Crear un currículum vítae

Customer Service Specialist

Minnesota, Eagan 00000 Eagan USA

Vacancy caducado!

WHCC is a professional photo and press printing lab offering a high-energy, positive work environment. As a production-focused company, we have multiple facilities and hundreds of expert employees who handcraft and assembleour products here in the US. From aspiring photographers to consumer brands, all of our clients require exceptional quality and design. We pride ourselves on providing creative solutions, high-quality products, and excellent customer service. We are not a call center. We are partners with our clients, helping them grow their businesses with exceptional printed products. Whether on the phone, via email, or live chat, we are unscripted, friendly, and knowledgeable. Come and see what makes us different. Schedule : Full-time & Part-time schedules available. Requirements:

Strong background in photography or other photographic industry

Minimum 1 year Business-to-Business Customer Service experience

Experience taking inbound phone calls and making outbound phone calls to clients

Proficient in assisting clients via the phone without relying on a script

Experience communicating to clients via email

Proficient in Photoshop and computer skills

Ability to type a minimum of 35 words per minute

Competencies:

Empathetic Problem Solver

Demonstrates Initiative

Flexible

Photoshop and/or Lightroom Enthusiast e4

Positive People Person

Detail Oriented and ability to Multitask

Team Player

Comes with a side of perks

Be cool at work - Work in modern, well-lit, clean, and climate-controlled production facility.

Half off prints – Photograph Weddings on the weekend. Make premium photo products during the week. Receive half off the WHCC products you sell to your clients. Some call it using the system. We call it fair game. Discount is not applicable during peak blackout dates.

Bring your own jams – Pop on your headphones and listen to your own music or podcasts. We’ll provide the Wi-Fi.

From snacks to food trucks – Staff lunches, free snacks, cool-off beverages, warm-up beverages—there’s always something to keep you going.

Stay comfy – We work hard, but we keep it casual. Wear what makes you happy. We love you being you.

Paid Time Off + Holiday Pay

Weekly Pay

More questions? Send us an email at [email protected]

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