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Center Store Customer Service (mornings incuding weekends) Burnsville, MN (http://maps.google.com/maps?q=13750+County+Road+11+Burnsville+MN+USA+55337) Job TypeFull-time, Part-timeDescriptionImagine a job where you are center-stage to serve customers, welcoming them in to shop and greeting them in the aisles. A job where you are valued for who you are and what you bring to the table. A job where your love of possibility sets the stage for personal and professional success. Join our team as a Center Store Customer Service employee at Valley Natural Foods. Qualified applicants will enjoy interacting with the public and be available between 6am-4pm. Applicants must also be able to lift 30-50# regularly. Open availability is strongly preferred. We pride ourselves on offering a competitive benefits package for all employees including: competitive wages, PTO, 401(k) and a 20% employee discount on healthy groceries every day! A more comprehensive benefits package for full time employees is available, which includes access to Medical, Dental, Vision, Long- and Short-Term Disability insurance. Stocking, Special Orders and Customer Service
Stock displays fully without overcrowding; face items on shelves
Rotate older stock to front making space for new stock and rotate overstock into storage
Pull short-date or low-quality items, notify buyer, and place in write off box
Label unscanned items accurately with price tags or signs
Keep backstock areas in order. Notify buyer of out-of-stocks
Check deliveries to verify piece count, notify buyer of discrepancies
Check for damage and unacceptable quality, notify buyer of problems and give to receiving for credit
Help with unloading as needed and assist customers with special orders
Participate in demos as necessary while ensuring food handling practices follow health department guidelines
Identifies self as employee by being in VNF attire and name tag
Business Operations, Safety and Compliance
Alert Management of potential theft or other emergencies
Participate in inventories and place orders, if so assigned, to ensure uninterrupted supply
Keep registers - shelves, counters, aisles, backstock in clean, orderly condition
Remove trash promptly, clean up spills, sweep floor as needed
Ensure grocery carts are collected from the corral regularly
Keep department equipment in working order and advise Grocery Manager of equipment problems
Attend Grocery staff meetings and other assigned training requirements
Perform any other duty as assigned by Management Team
RequirementsMandatory Qualifications:
Excellent time management and communication skills
Able to multi-task and remain flexible to the changing needs of the business
Regular, predictable attendance
Preferred Qualifications:
English proficiency
Familiarity with MS Office and POS systems
Previous customer service experience
Familiarity with natural foods, grocery industry or cooperatives
Physical Demands:
Ability to lift/push/pull/carry up to 30 pounds frequently; 30-50+ pounds occasionally
Manual dexterity with ability to reach, grasp and utilize hands, wrists, and fingers for extended periods of time
General range visual acuity to evaluate and interact in working environment for extended periods of time
Ability to stand and walk for extended periods of time
Regular exposure to working in refrigerated and frozen environments
Ability to climb ladders, kneel, crouch, and bend occasionally required
Reports To:Center Store ManagerDepartment, Status and Salary:Center Store, Part or Full Time, Hourly (At-Will)Valley Natural Foods Core Competencies
Adaptability/Flexibility/Dependability
Communication/Listening Skills
Customer Service/Customer Focus
Integrity/Ethics
Sense of Urgency/Productivity
Teamwork/Interpersonal Skills
Work Environment/Safety/Job Knowledge
Position Specific Competencies
Product Knowledge
The information above is intended to describe the general nature and level of work being performance by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. VNF management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This is not an employment contract and does not interfere with MN’s Employment At Will Law.Salary DescriptionMinimum of $15.00 per hour
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