Provides integrated applications for assigned departmental operations and provides expertise to guide vendor staff in implementing, maintaining, and upgrading assigned department’s systems used across McLaren subsidiaries. Also, establishes and enforces processes for resolving solution deficiencies and enhancing solution capability.Essential Functions and Responsibilities:
Maintains overall functioning of integrated departmental solutions.
Provides guidance and mentorship to systems analysts for the on-going maintenance, testing, workflow development, workflow analysis, technical build/configuration, change documentation, testing, and application deployment/support of departmental applications.
Leads site pre-assessment visits for subsidiaries and sites transitioning to EMR, to ensure overall readiness. Also, serves as the primary IT applications expert for the department during subsidiary and site activations.
Configures EHR and related systems, including user security, parameter settings, and business rules. Responsible for solution build within the EMR for any new hospital, service line, acute, and ambulatory venues for the assigned department.
Collaborates with core parties to guide investigation and feasibility assessments of new technologies, applications, and systems related to evolving departmental needs.
Provide guidance and leadership, along with IT Delivery teams, to ensure staff stay within McLaren standards for permitted user customizations.
Qualifications:Required:
Bachelor’s degree in a healthcare field, financial field or information technology, or equivalent combination of education and experience. (Equivalency is Associate degree plus 5 years of experience working in either healthcare or as an IT analyst)
Minimum 10 years (15 years without bachelor’s degree) information systems support experience in at least one of Cerner’s Revenue Cycle Solutions:
Charge Services / Revenue Integrity
HIM
Patient Access (Registration, Scheduling, CPM Win32)
Patient Accounting
Minimum 5 years (10 years without Bachelor’s degree) of healthcare revenue cycle experience or Health Information Management operation experience
Ability to travel to offices in all McLaren Regions. Travel will be kept to a minimum, unless additional resources are needed.
Preferred:
Master’s degree in a healthcare, financial, or information technology field.
1year experience in coding (ICD-9, CPT, HCPC).
2 years of experience in one of the following: Experian, nThrive, 3M/360, HPP, Paragon, Allscripts
Certifications in primary Cerner solution area or Project Management Professional (PMP) or Information Technology Infrastructure Library (ITIL) or Certified Professional in Healthcare Information and Management Systems (CPHIMS)