Operations Coordinator SeniorApply NowHow to ApplyA cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how you will align with your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations).What You'll DoThe Center for Academic Innovation at the University of Michigan is looking for a qualified Operations Coordinator Senior (OCS) to oversee the maintenance of our center's office space and daily operations related to facilities matters as well as other human resources and general operations related projects. You will manage a variety of office services to ensure necessary organizational operational needs are met such as gathering quotes from suppliers and vendors, overseeing supplies and services purchasing related to building maintenance, office equipment, and furniture/supplies and other applicable services as assigned. Also, the Operations Coordinator Senior will be asked to support a variety of special projects related to space optimization, talent management, team communication, and administrative tasks related to center processes. The Operations Coordinator Senior will report to the Associate Director of Talent Management and Organizational Development (AD TMOD) and work with the CAI Operations Coordinator (OC) on the coordination of daily operational activities.Who We AreThrough curricular innovation, tools for student success and equity, and educational research, the University of Michigan Center for Academic Innovation is building the future of education. Our vision is a future in which education connects and empowers learners everywhere to reach their full potential throughout their lives. To accomplish our vision, we make it our mission to collaborate across campus and around the world to create equitable, lifelong educational opportunities for learners everywhere.About the Operations TeamThe Operations team ensures that the Center for Academic Innovation is supported in matters related to operational responsibilities of the Center, including talent management and organizational development, financial management, operational data analytics, implementation of center-wide software and technology solutions, and space optimization and use. We also provide expertise around the design and implementation of center-wide organizational processes and along with policy matters related to compliance topics like copyright, accessibility, and Department of Education rules and regulations, and data privacy. We support student engagement through designing co-curricular fellowship opportunities and experiential learning opportunities. We serve as an important liaison for the Center to other University units such as the Office of General Counsel, Information and Technology Services, and the Procurement Office.For more information, please visit our website:Academic Innovation (https://ai.umich.edu/) .ResponsibilitiesOperations and Special Projects: 40%
Maintain the center's intranet site, including regular review and maintaining content by creating a regular schedule for updating and requesting updated content from all areas at the center.
Support the rollout and communication of new operational processes within the center, ensuring that all staff members are informed.
Help coordinate the Request for Proposal (RFP) process by serving as a primary liaison with the university's Procurement department, including gathering and preparing necessary documentation, communicating with potential vendors, and ensuring that all procurement activities align with university policies and timelines.
Facilities: 40%
Support daily operations related to CAI's physical office at 317 Maynard St, including overseeing space access and security and attending to real-time inquiries with the Operations Coordinator.
Oversee the maintenance and functionality of the center's office building, including coordinating repair work, ensuring compliance with safety regulations, and managing space allocation to improve the use of office areas.
Maintain relationships with contracted vendor services by serving as the liaison with external vendors and communicating
Help establish space usage guidelines and continue to think of ways to maximize space use and optimization.
Support projects related to facility renovations.
Gather quotes from suppliers and vendors, manage relationships, and oversee the purchasing of supplies and services related to food, building maintenance, office equipment, furniture, and other necessary resources.
Help with special projects related to space optimization, team communication and process coordination with oversight from the AD TMOD and the Chief Operating Officer and Senior Director of Policy (COO SDP)
Work with the Operations Coordinator to ensure smooth daily operations, including managing office supplies, coordinating deliveries, and overseeing the functionality of office equipment.
Monitor the compliance of the facility with university and center-level policies and safety regulations, ensuring that any issues are promptly addressed.
Contribute to the development of emergency preparedness plans, including coordinating drills, updating safety protocols, and ensuring that the office is equipped to handle emergencies.
Participate in projects focused on improving the sustainability of office operations, such as energy-saving projects, waste reduction programs, and the use of eco-friendly practices within the workspace.
HR Support: 20%
Implement revisions to human resources processes related to hiring, onboarding/offboarding based on process updates.
Support recruiting tasks such as job board postings, team communications and interview scheduling for candidate searches as assigned.
Help with special projects related to human resources as assigned.
Required Qualifications
Bachelor's or Associate's degree and 3+ years of experience.
Demonstrated experience in facilities and daily operations management.
Demonstrated experience developing processes and organizational systems for operations optimization.
Experience balancing priorities and deadlines independently.
Demonstrated experience with project management and customer relationship management tools (e.g. GSuite, Asana, Salesforce or similar tools).
Demonstrated initiative, and service-oriented approach.
Commitment to teamwork
Work well in a multicultural and diverse environment.
Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .Additional InformationThe general salary range for this position is $65,000- $70,000. You can expect to be paid a great compensation package. Factors used to determine salary include education level and experience for the position and internal equity within the unit. You are encouraged to discuss salary questions to honor agreement and transparency throughout the recruiting process.Please Note: This is a 5 year term limited position with the possibility of renewal depending on funding.Must have legal authorization to work in the United States.The mode of work for this position is Hybrid . The work requirements for this position allow both onsite and offsite work and you will have an expected regular and recurring onsite presence. You will be in person 4 days per week with the possibility of 5 days per week on occasion.The salary for this position will be based on your education and experience.Excellent benefits are available, for details, seehttp://benefits.umich.edu/ (https://hr.umich.edu/benefits-wellness)Our Commitment to Diversity, Equity and InclusionThe Center for Academic Innovation (CAI) is committed to inclusion in our organizational work, culture, climate, and the products we create. We aim to recruit a diverse team as a reflection of our commitment to our work designing equitable and inclusive learning and work environments that are necessary for the university community to make progress on solving societal challenges. CAI draws on each of our team member's unique backgrounds and experiences to guide our everyday work in the center, and our team collaborates with students, staff, and faculty on projects that center our commitment to DEI work. All interested applicants, including those from groups historically marginalized by educational privilege, are encouraged to apply.Organizational Statement on HarassmentWe believe all individuals deserve to be treated with respect and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with Individuals with Reporting Obligations in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment.Background ScreeningThe University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.Decision Making ProcessApplications will be reviewed as received throughout the posting period and continue until the position is filled.U-M EEO/AA StatementThe University of Michigan is an equal opportunity/affirmative action employer.Job DetailJob Opening ID255201Working TitleOperations Coordinator SeniorJob TitleFacilities Coordinator/ManagerWork LocationAnn Arbor CampusAnn Arbor, MIModes of WorkHybridFull/Part TimeFull-TimeRegular/TemporaryRegularFLSA StatusExemptOrganizational GroupVp Acad InnovationDepartmentCenter for Academic InnovationPosting Begin/End Date10/07/2024 - 10/28/2024Salary$65,000.00 - $70,000.00Career InterestFacilities OperationsApply Now