Entry Level Customer Service Associate-part-time (Marlborough)
AJ Antico
$18.00+/hour
part-time
Customer Service Associate-part-time
Job Overview
AJ Antico is the leading irrigation systems company in Massachusetts since 1980. We are hiring a Customer Service Rep to join our growing team. If you're a passionate self-starter, AJ Antico is a perfect place to grow your career. Position is part time, flexible hours with potential for extra hours and commission. Perfect if you need a little something else in your schedule without the long hours and stress!
Qualifications:
High school diploma or GED preferred
Office experience is helpful but we will train the right person!
Excellent organizational skills, ability to prioritize, and comfortable working independently
Exceptional oral and written communication skills.
Must be committed to providing outstanding customer service and demonstrate strong
interpersonal skills
Strong attention to detail
Proficient computer skills and ability to operate general office equipment. Home Advisor experience is a plus.
Specific Job Responsibilities:
Ability to manage a busy phone system; answer questions and provide information to customers in a professional manner; schedule and confirm appointments.
Maintain customer records in IMS (an Irrigation Management System Software); experience a plus but not required.
Prepare technician’s work orders every day.
Sell maintenance programs to new customers as well as former customers whose programs may have expired.
Perform other administrative duties as needed to include: filing, copying, scanning, answering emails etc…
compensation: $18.00+/hour
employment type: part-time/flexible
job title: Office Assistant