Support Services Specialist

Our client, a real estate investment company located in Woburn, is seeking a Support Services Specialist to join their team for 6+ months. The schedule for this hybrid role is 8AM-5PM and it is compensating $21.50 an hour. Qualified and interested candidates are encouraged to apply today for immediate consideration!Responsibilities:Answer a high volume of incoming calls, understand customers' inquiries, and research, respond, and/or forward to the appropriate team members for resolutionReceive, log, sort, redirect, and scan into Salesforce a large volume of incoming mail and e-mail correspondence and forward to the appropriate teams within one business day of receiptScan and upload leases, amendments, renewal notices, landlord notification letters, vendor changes, and other correspondenceQualifications:Bachelor's degree or equivalent work experience preferred1-2 years of call center or other relevant experienceAdministrative experience in a fast-paced office environment strongly preferredExperience with Excel, Oracle, and Salesforce preferredEffective written and verbal communication, including active listening and a professional phone presenceStrong customer focus and adaptability to different personality typesExcellent time management and organizational skills with the ability to multitask effectivelySelf-motivated with the ability to work independently and as part of a teamBeacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future (TM)