Job Description:
We are seeking a reliable and professional Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth office operations. The ideal candidate will have experience as an Optometric receptionist, possess strong organizational skills, and have the ability to multitask in a fast-paced environment.
Duties:
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls , take messages, and route calls to appropriate individuals
- Schedule appointments and manage calendars for the doctor
- Perform clerical duties such as filing, photocopying, transcribing and faxing documents
- Provide administrative support to staff members as needed
- Call to book appointments , reschedule appointments, and confirm upcoming appointments
- Pull Vision insurances and Medical insurances in advance and get schedule ready for doctor days and weeks in advance
Some home calling on our off days may be necessary on our downloadable phone app to keep up with patient messages and calls for a few hours
Skills:
- Proven experience as a Receptionist or in a similar role, preferably in an optometric or medical or dental setting
- Excellent phone etiquette and strong communication skills
- Proficient in learning our system for appointments quickly and accurately
- Ability to handle confidential information with discretion
- Strong organizational skills with the ability to prioritize tasks effectively
- Customer-oriented mindset with the ability to provide exceptional service
- Attention to detail and accuracy in transcribing messages and managing schedules
- Ability to work well under pressure and handle multiple tasks simultaneously
- Must write very clearly and neatly.
- Please note this job listing is not designed to cover or contain a comprehensive listing of all activities , duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We offer competitive pay based on experience. This is a part-time position with regular office hours. If you are an organized, friendly, and professional individual looking for an opportunity to contribute to a dynamic team, we encourage you to apply for this position.
Job Type: Part-time
Pay: Commensurate with Experience
Expected hours: 14 – 17 per week
Benefits:
Employee discount
Schedule:
Rotating weekends on Saturday morning (Will explain during Interview)
Education:
Associate (Preferred)
Experience:
Front desk: 3 years (Required)
Language:
English (Required)
Ability to Commute:
Beverly, MA 01915 (Required)
Ability to Relocate:
Beverly, MA 01915: Relocate before starting work (Required)
Work Location: In person