Not a remote position
Job description
The Admin Assistant/Office Manager role is crucial, ensuring effective communication, top-notch organization, and adept use of technology to maintain an efficient office environment. This position presents a dynamic opportunity to contribute significantly to the success of the construction and remodeling industry, fostering positive client relationships and driving operational excellence.
Requirement for your application
To be successful in this role, candidates need to be bilingual. Send Resume with word Bilingual at the top.
Job Specifics:
Effective Communication Skills: Demonstrate excellent verbal and written communication skills to interact with clients, vendors, and team members, ensuring clear and concise information exchange.
Phone Etiquette: Answer and handle phone calls professionally, providing a positive and helpful experience for callers, while directing inquiries to the appropriate personnel.
Email Management: Efficiently manage and respond to emails, handling both internal and external correspondence promptly and professionally.
Appointment Scheduling: Coordinate and schedule appointments, meetings, and site visits, considering project timelines and team availability.
Customer Relationship Management (CRM): Maintain a customer-focused approach, engaging with clients, addressing inquiries, and building positive relationships to enhance customer satisfaction.
Sales Skills: Possess a good understanding of sales techniques to effectively promote the company's services, discuss project details, and potentially upsell additional offerings.
Tech-Savvy: Proficient in using a variety of apps, software, and other tools.
Industry Knowledge: Familiarity with construction and remodeling terminology, processes, and industry trends to facilitate effective communication with clients and team members.
Organization: Maintain a well-organized office environment, managing documents, records, and project information for easy retrieval and reference.
Problem-solving: Identify and resolve issues promptly, demonstrating a proactive approach to addressing challenges that may arise in day-to-day operations.
Multitasking: Juggle various responsibilities efficiently, managing multiple tasks simultaneously without compromising the quality of work.
Time Management: Prioritize tasks effectively, ensuring that deadlines are met and projects progress smoothly, minimizing delays.
Adaptability: Flexibility to adapt to changing priorities, project requirements, and evolving situations within the construction and remodeling industry.
Confidentiality: Maintain a high level of discretion and confidentiality when handling sensitive information related to clients, projects, and internal matters.
Team Collaboration: Collaborate effectively with team members, fostering a positive and cohesive work environment to enhance overall productivity and project success.
Qualifications:
Previous experience in office management or a related role.
Proficiency in Microsoft Office Suite and other relevant office software.
Strong organizational and multitasking abilities.
Excellent interpersonal and communication skills.
Knowledge of the construction and remodeling industry is a plus.
Bachelor's degree in business administration or a related field (preferred).
Job Type: Full-time
Salary: $19.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Schedule:
8 hour shift
Monday to Friday
Language:
Portuguese (Required)
Ability to Commute:
Framingham, MA (Required)
Ability to Relocate:
Framingham, MA: Relocate before starting work (Required)
Work Location: In person