EPAM is currently seeking a full-time Office Specialist for our Boston studio. The Office Specialist oversees the facility, maintenance, and security studio in addition to shared coverage of the front desk. The Office Specialist acts as a concierge to staff, guests, and clients visiting the space- anticipating needs and ensuring the studio always maintains a pristine appearance. You have strong attention to detail for tracking maintenance schedules and audit information. This is a hands-on role requiring the ability to see the big picture as well as the smallest details. As we welcome colleagues to in-person work, this highly visible role is expected to evolve to best support the EPAM community.Req,#632191444Responsibilities
Facilities: 45%:
Coordinate on-site vendors for routine maintenance and repair work
Perform small office improvement and organization tasks to ensure office efficiency (ex: changing lightbulbs, moving furniture)
Oversee small construction and renovation projects
Serve as the primary point of contact for building management
Participate in monthly landlord meetings
Coordinate with IT to manage onsite technology needs
Security: 25%:
Regularly perform Clear Screen/Clear Desk reviews of the space
Review CCTV footage and escalate identified security incidents to the Global Security team
Oversee document management for ISO and ISAE audit exercises
Work with internal teams to manage on-site audits for Boston
Front of Office Activities: 30%:
Greet all guests to EPAM Continuum; manage guest sign-in and NDA process
Route incoming calls, including facilitating inbound sales inquiries
On occasion, coordinate client/guest/employee needs, including travel, shipping, etc
Maintain the lobby, conference rooms, and all common areas with an exceptionally high level of care
Collaborate with the Guest Services Coordinator as needed to ensure a premium experience for all guests and staff
Requirements
2 years of experience working in a facilities role
Previous experience in customer service and/or security a plus
Occasional early morning and evening hours, at times with minimal notice
Bachelor’s degree preferred
Excellent problem solving, communication (written and verbal), and organizational skills
Superior time management skills
Ability to work with limited supervision and as part of a collaborative team
Solid proficiency in MS Office suite and acumen for learning new software programs
Willingness and flexibility to seek and/or offer help when necessary to effectively complete work
Precise attention to detail
Ability to lift 30+ pounds
Able to climb ladders exceeding 10ft
In addition to a formal CV, please include a thoughtful cover letter outlining why you believe you would be a great addition to the EPAM team
Benefits
Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program
Unlimited access to LinkedIn learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off
Legal Plan and Identity Theft Protection
Accident Insurance
Employee Discounts
Pet Insurance
Employee Stock Purchase Program
About EPAM
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.