Job Description:
Hype Tier is currently seeking a detail-oriented and dependable Data Entry Customer Service professional to join our team in Boston, MA. This role combines data management with customer service tasks, providing vital support to internal teams and external clients. The ideal candidate will be responsible for accurately entering data, managing records, and assisting customers with inquiries in a timely and professional manner.Responsibilities:Accurately input and update customer data into internal systems and databasesRespond to customer inquiries via email and phone with professionalism and clarityMaintain organized and current records of all customer interactions and transactionsCollaborate with team members to resolve issues and improve customer satisfactionReview data for errors or inconsistencies and report issues as neededEnsure confidentiality and security of sensitive informationFollow up on outstanding customer requests and maintain documentation