Client Service Associate

Job DescriptionSharpcontra is seeking a dedicated and detail-oriented Client Service Associate to join our growing team. In this role, you will serve as the primary point of contact for clients, ensuring their needs are met with efficiency and professionalism. You will play a key role in maintaining long-term relationships and supporting account operations to uphold the company’s high service standards.ResponsibilitiesAct as a liaison between clients and internal teams to ensure seamless communication and service deliveryMaintain client records, update CRM systems, and process documentationHandle inquiries, requests, and issue resolution in a timely and courteous mannerPrepare and deliver service reports, summaries, and presentations as neededSupport project coordination and administrative tasks as requiredMonitor account activities to ensure consistent client satisfaction