Job Details

ID #53932743
Estado Massachusetts
Ciudad Boston
Tipo de trabajo Full-time
Salario USD TBD TBD
Fuente Alphabe Insight Inc
Showed 2025-05-26
Fecha 2025-05-26
Fecha tope 2025-07-25
Categoría Etcétera
Crear un currículum vítae
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Call Center Representative

Massachusetts, Boston, 02108 Boston USA
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Job Description

We are seeking a professional and motivated Call Center Representative to join our customer support team in Boston, MA. The successful candidate will handle incoming calls, resolve customer inquiries, and provide high-quality assistance in a timely and efficient manner. This is an excellent opportunity for individuals who are detail-oriented, communicative, and dedicated to delivering outstanding service.ResponsibilitiesAnswer incoming calls and respond to customer inquiriesResolve customer issues accurately and efficientlyMaintain a positive and professional attitudeUpdate customer records and log interactions in the systemEscalate complex issues to the appropriate departments when necessaryMeet performance goals related to customer satisfaction and productivityFollow communication scripts and company policies

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