Account Manager - Mid Market

We are looking for an experienced an Account Manager - Mid Market who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value.  They should have a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline of business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers.The candidate should be a self-starter with a “GROWTH MINDSET” who has a willingness  to learn and adapt in any situation. She / He should be prepared to develop and execute  against an account plan and consistently deliver on revenue targets and have a strong can-do  attitude in an agile environment. The ideal candidate will possess both sales and technical  expertise along with engagement skills from a CXO level to technical and operations staff.  The Account Manager will be an exceptionally strong analytical thinker who thrives in fast paced dynamic environments with good communication and presentation skills.Responsibilities:  You’ll become the resident expert on the Freshworks platform and will expand our cloud-based software usage in existing customersDrive expansion through upsell and cross-sell to meet or exceed revenue targets Demonstrating / selling value to key stakeholders within the accountsBuild a plan to maximize revenue and customer satisfaction within your accountsCreate & articulate compelling value conversations with C-Level stakeholders also work in  alignment with inside stakeholders namely AMs, Customer Success, Implementations,  Billing, Support, deals teams etc.Close large, complex deals involving multiple executive level stakeholdersCollaborate with and lead a larger cross functional team to the closure of large complex dealsDemonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based sellingExceeding activity, pipeline and revenue goals on a quarterly basisBuild strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline Analyze sales/metrics data from your accounts to help evolve your strategy Assist customers in identifying industry relevant use cases and educate customers to make a  strong business impact Develop long-term strategic relationships with key accounts Ensuring satisfaction within your accounts