Account Manager Liaison

Job DescriptionWe are seeking a detail-oriented and client-focused Account Manager Liaison to join our Boston team. This role acts as a critical link between our clients and internal departments, ensuring smooth communication, timely project execution, and exceptional service delivery. The ideal candidate will possess strong interpersonal skills, organizational talent, and a proactive attitude toward problem-solving and relationship building.ResponsibilitiesServe as the primary point of contact between clients and internal teamsCoordinate account activities, including project timelines, updates, and deliverablesMonitor client satisfaction and implement feedback to improve service qualityPrepare and deliver regular performance reports and updates to stakeholdersCollaborate with the sales, marketing, and operations teams to meet client needsIdentify opportunities to expand services within existing accountsResolve issues promptly and professionally to maintain strong client relationshipsEnsure compliance with company policies and industry standards