Service Advisor Canton Mass
North End Motors
Competitive Wage Salary plus commission
Position: full-time
job title: Service Advisor
seeking a Service Advisor to join our busy service department. North End Auto is seeking motivated individuals who has some past experience in sales / willing to learn . Paid training is provided on site.
Job Duties:
Greeting customers in a timely, friendly manner
Writing Repair Orders and explaining charges
Performing vehicle walk around and acknowledging customer concerns on the repair order.
If the concern is not fully identified have a mechanic go for test drive to identify the concern
Provides a complete and accurate written cost estimate for labor and parts
Maintains strong customer satisfaction
Advises customers and follow up on the progress of repairs of their cars daily.
Report any and all accidents to a manager or supervisor
Job Requirements:
Prior sales experience will be helpful but not mandatory
Experience in managing and organizing work time and work-related activities
Must demonstrate a positive attitude and strong willingness to learn
Must have excellent computer skills
If the concern is not fully identified have a mechanic go for test drive with the customer to identify the concern.
Benefits:
Full Time - Medical Insurance, Paid vacation