Job Details

ID #52722206
Estado Massachusetts
Ciudad Boston
Full-time
Salario USD TBD TBD
Fuente Massachusetts
Showed 2024-10-17
Fecha 2024-10-17
Fecha tope 2024-12-16
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Customer Service Representative

Massachusetts, Boston, 02108 Boston USA
Aplica ya

Our company is one of the leaders in online precious metal recycling. We are a mail in only business purchasing gold, silver, platinum and diamonds from customers throughout the US and Canada. We have an outstanding reputation and have been in business for over 18 years now. We have managed to keep our team pretty small (less than 10 employees) over the years but we are rapidly growing and reinvesting into the business intending to build a high performing Customer Service team that can grow with us for years to come.

Our ideal candidate has a positive mindset, a great work ethic, and can multi-task and communicate well with customers.

We look forward to meeting you!

Job Duties:

Answer incoming customer inquiries (using phone, email, text)

Engage with clients in a professional and courteous manner while actively listening to their concerns

Other duties as requested

Salary: Starting at 42k+

Benefits:

Paid time off

Commissions Program

401k w/ Company match (after 6 mo. employed)

Free lunch in our on-site cafe

Schedule: 8 hour shift, Monday to Friday, 9am - 5pm

Experience: Customer Service and / or Sales: 3 years

Language: English (Required)

Respond with resume to be considered for an in person interview.

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