Job Details

ID #53551725
Estado Massachusetts
Ciudad Boston
Full-time
Salario USD TBD TBD
Fuente Massachusetts
Showed 2025-03-01
Fecha 2025-03-01
Fecha tope 2025-04-30
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Customer Service Representative

Massachusetts, Boston, 02108 Boston USA
Aplica ya

Truck Equipment Counter/Sales Representative

We are currently seeking to hire a successful Customer Service Representative with a proven track record and a minimum of two years of experience to join our team. Truck Equipment and/or mechanic knowledge a plus

Essential Duties and Responsibilities

Answer customer questions about products, prices, availability, and product features in a professional and courteous manner

Answer phones

Ability to process sales through point-of-sale computer system

Input new items, pricing, and descriptions

Routinely check open order report for open order fulfillment

Monitor inventory levels and parts to maintain proper inventory levels and process incoming stock

Process returns on materials to vendors, from packaging to ensuring credit is received

Contribute to a positive work environment

Replenish stock products from warehouse location to the assigned counter location

Maintain merchandise displays

Provide excellent customer service to achieve a high level of customer satisfaction

Build lasting relationships with customers always focusing on long term growth

Monitors market conditions, competitor’s products, and pricing

Keep showroom in clean condition

Qualifications

Excellent communication skills; written and verbal

Excellent organizational skills and attention to detail

Working knowledge of computer applications

Knowledge of trailer and snow plow parts

Proficient telephonic communications

Strong organization and time management skills

Physical Requirements

Must be able to lift up to 50 pounds

Must be able to work from a standing position for numerous hours of the day.

Preferred Skills and Competencies

Past experience in truck equipment industry a plus

Basic mechanical ability

Pay: $50,000 Yearly

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Schedule:

Monday through Friday 8:00am-4:30pm

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