WE ARE LOCATED IN WALPOLE, MA
Successful Construction and Water Proofing company looking to hire energetic, enthusiastic, and hardworking customer service representatives in our fun, dynamic call center environment. Positions available to start immediately. No Call Center experience necessary but definitely is a plus. New team members will receive daily training and consistent performance support from leadership.
$17-$20 to start. Commissions can range from $100/wk to $500+/wk. Commissions are a big part of your position and dependent on your motivation and enthusiasm. You want more? It is yours for the taking. Our leaders are focused on helping your commission grow.
No Cold Calling
Full-time and part-time positions Monday through Saturday and rotational on-call nights and weekends (can be performed at home). Department hours vary between 7AM and 8PM. Hours can be discussed with Call Center Manager.
Responsibilities:
Field all incoming calls and transfer to proper departments
Handle inquiries for both new and existing customers
Set and assign appointments according to geographic areas of technicians
Provide information about products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records accurately based on interactions
Develop and maintain a knowledge base of evolving products, services and procedures
Qualifications:
Good verbal skills
Positive and professional demeanor
Excellent written and verbal communication skills
Motivated
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Schedule:
8 hour shift
Evening shift
On call
Overtime
Weekend availability
Ability to commute/relocate:
Walpole, MA 02081: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person