Job Details

ID #51068454
Estado Maryland
Ciudad Odenton
Full-time
Salario USD TBD TBD
Fuente Leidos
Showed 2024-02-16
Fecha 2024-02-16
Fecha tope 2024-04-16
Categoría Etcétera
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IT Helpdesk Specialist (MCCYWG)

Maryland, Odenton, 21113 Odenton USA

Vacancy caducado!

DescriptionLooking for an opportunity to make an impact?Leidos is a FORTUNE 500 company bringing a mix of innovative technology and sector expertise to customers in the national security, engineering, and the health industries. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.Leidos seeks qualified and trained Information System Security Specialist to support U.S. Marine Corps Cyberspace Warfare Group (MCCYWG) IT Helpdesk within MCCYWG S6. The position supports overall IT maintenance and system administration support to U.S. Marine Corps Forces Cyberspace Command (MARFORCYBER) and MCCYWG, to include support to computer networks, telephone services, and VTC services. The MCCYWG mission is to enhance the Marines' capabilities in cyberspace, including offensive and defensive operations, intelligence gathering, and ensuring the security of Marine Corps networks.Primary Responsibilities

Provide real-time remote (secure and unsecure phone, email, chat) systems support, to include resolving basic system issues and service requests using personal system knowledge and a knowledge repository of known system issues and corrective actions.

Interface between local MARFORCYBER/MCCYWG users and external organizations who provide specific IT support

Responsible for requirements gathering from the users and coordination of the service /delivery activities with the external organizations to resolve the users identified issue.

Serve as primary focal point for affiliated Agency account services

Provide user base with instruction and assistance to establish accounts, procure laptops and interface with the Capabilities Help Desk Perform quality control checks and tracking for all account paperwork, including interface with the Information Assurance and Security Offices prior to account form submission

Assist customers with Capabilities Help Desk (CHD) entries

Assist Greenway personnel with asset management within Laswell Hall, NBP304 and

Columbia Gateway

Work with appropriate personnel to turn-in excess equipment and manage existing assets.

Develop and maintain Standard Operating Procedures (SOPs) for activities within

MARFORCYBER/MCCYWG

Specific MCCYWG tasking include:

Manage the MCCYWG S6 SharePoint pages on Non-Classified Internet Protocol Router(NIPR), Secure Internet Protocol (SIPR), and Top-Secret networks Ensure pages are up-to-date and provide customers with both self-help procedures as well asways to escalate IT requirements

Manage distribution lists across all domains

Serve as the MCCYWG S6 focal point for laptop issuance to those customers who have approved telework agreements

Basic Qualifications- Top Secret security clearance and eligible for access to SCI w/Counterintelligence (CI) polygraph or ability to obtain CI poly by contract start date

BS degree in Computer Science, Cyber Security, Computer Information or Information Systems field

Five (5) yrs. of experience in IT related work

Lack of degree can be mitigated by an additional two (2) yrs. experience in IT-related work, for a total of seven (7) yrs. experience overall

Department of Defense (DoD) 8570 IAT Level II certification: CCNA Security, COMPTIA CySA+, COMPTIA Security + CE, GICSP, GSEC, SSCP

Preferred Qualifications

BA/BS degree with 10+ years of experience providing IT support across the DoD or the Intelligence Community (IC)

Prior experience supporting MARFORCYBER/MCCYWG operation in any capacity

Prior experience with USMC support to Joint operations across multiple warfighting domains

Prior experience with Cyber Operations in any capacity

DoD 8570 IAT Level III certification: CASP CE, CCNP Security, CISA, CISSP, GCED, GCIH

Original Posting Date:2024-02-15While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $68,900.00 - $124,550.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.Original Posting Date:02/15/2024While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.REQNUMBER: R-00129148All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Vacancy caducado!

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