Investigation Specialist

Opportunity at a GlanceUnder the general supervision of Walden Student Affairs this position is responsible for activities related to student identity verification including but not limited to the verification of documents, and the detection and prevention of financial aid and academic fraud through video and written evidence. This position will work closely with cross-functional teams to review, research, and analyze data. Responsibilities:  Conduct interviews with university applicants and students to verify identity. Analyze data from multiple cross-functional systems to identify trends, patterns, and red flags related to potentially fraudulent activity.  Thoroughly review, analyze, and verify student records, assignments and documentation. Collaborate with external stakeholders in verifying documentation submitted Advise students and staff in understanding Walden’s student identity verification and academic integrity processes Communicate with students via telephone, video, certified mail, and email, both professionally and with urgency as appropriate. Maintain documentation systems and tracking logs with a strong attention to detail. Assist in compiling data to be used for regular reporting purposes and assist in the creation of such reports.  Employees may be asked to assist with activities related to verification within the Document Management team, Financial Aid team, or the Bursar team.  Occasional travel to university or training events may be requested.