Service Account Assistant

Job DescriptionWe are seeking a highly organized and customer-oriented Service Account Assistant to support our client service operations. The ideal candidate will assist with account management tasks, ensure client satisfaction, and help maintain efficient communication and follow-ups. This role is essential to keeping our client relationships strong and our internal processes smooth.ResponsibilitiesAssist with day-to-day client account management and communicationsSupport account executives in preparing service reports and performance summariesSchedule meetings, follow-ups, and track client feedbackUpdate client records and maintain organized account filesCoordinate with service delivery teams to meet client expectationsHandle inquiries and escalate issues appropriatelyAssist with billing, documentation, and general administrative tasks