Client Service Associate

Job DescriptionWe are seeking a proactive and detail-oriented Client Service Associate to join our team in New Orleans, LA. In this role, you will serve as a key liaison between our clients and internal departments, ensuring high-quality service and long-term satisfaction. The ideal candidate will possess strong interpersonal skills, a commitment to excellence, and the ability to work in a fast-paced environment.ResponsibilitiesServe as the first point of contact for client inquiries and requestsCoordinate with internal departments to ensure client needs are met in a timely mannerMaintain accurate client records and update databases accordinglyPrepare client reports, presentations, and follow-up documentationResolve service issues with professionalism and urgencyAssist in onboarding new clients and facilitating client meetingsContinuously assess and improve service delivery processes